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February 2024 by Amado Perez
I was happy thinking I was going to walk out with a animal…Never had any issues until today. I wanted to get a hold of a new baby crested gecko… young lady with colored hair said the staff is short when there’s three people? Don’t understand how that would affect me not being able to get an animal. Not only this Pet Smart but another one as well a different location…these people really seem to be attached to the animals as well like if they don’t want to let them go to any customer. I felt judged in a way because honestly they really had time to care of this situation. The Boss but NOT the manager needs to have a word with the employees.
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February 2024 by Ileana J Rudd
Love it I always get great customer service, thank you very much
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February 2024 by Pablo David
Great store but line too long when you’re going to pay.
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February 2024 by Yeraldine Castro
I left my puppy at the groomer in this store, and they gave him to me with a bad cut shorn all over regardless of his appearance, his groomer was Ashley P... if you have a Golden Retriever never take him with her
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February 2024 by Tammie Williamson
I’ve beem shopping at this PetSmart for 18 months. About 10 months ago my cats began requiring prescription food. I bought this food with the doctor’s prescription for 10 months. The cashiers actually told me to take a picture of it on my phone but I have always brought the actual prescription. Today that was not accepted. I was told, not kndly and not in a customer friendly way that I could not use the prescription, that I had to get a card from their in house vet. I had already waited a significant amount of time in line because two customers in front of me had an issue. It was surprising to me that she would argue with me about my past transactions. Not impressed.
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January 2024 by lyssa J.
Quickest pet visit
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January 2024 by Cap Davis Cams
Website shows item in stock that isn't. This happens quite often.
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January 2024 by Dayana Castillo
Excellent care, and help to find the best options for our pets
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January 2024 by Steven “ZiGeNaToR” Ziegler
Clean, quality products and helpful staff. Been using this particular store as my go-to for close to four years. Never had a bad experience
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January 2024 by Gary Carroll
The employees are very nice
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December 2023 by Aylin Salazar
Very animal friendly and professional
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November 2023 by Donald Thomason
Great service
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November 2023 by Cody Maness
One of my favorite places to take my dog. There’s always new merchandise or sales going on which is great to see every time I take my dog to their groomers or vet. Cleaning stations are usually well stocked for any mess that might occur. Sometimes the line for checkout can be a bit congested but usually it goes by pretty quickly.
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November 2023 by Judy Evors
Folks very friendly and found almost everything.They do not carry Taste of the Wild ..so I have to order or go to Tractor Supply if we run low
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October 2023 by Lisa LeVitus
Do not take a new puppy here!!! They first time I came they didn’t even clip my poodle’s hair. Apparently it is standard for a new puppy to get adjusted to the groomer. Okay fine, I pay $50 for a bath. I show up for my second appointment, and they act surprised so want my shaggy dog actually groomed. She said rabies vaccine verification is necessary which I forgot to bring. Shame on me. There are appointments still online for the next hour, but they say they are understaffed and cannot accommodate us today. It sounded like she wanted to help- but not today. My time is easy too valuable to bringing a dog to the groomers multiple times and not be able to have the service complete. I will be finding a new place for grooming. Probably for the best anyway.