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November 2023 by Greg Stanley
I am happy with Pinnacle Bank
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August 2023 by Tammy Sharp
I Love Pinnacle!
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July 2023 by Davian James
Erica was rude. I was confused about a topic that I called to inquire about. Instead of explaining to me what she recommends, she answered "I already told you what your options are." I just wanted her advice on the best way to transfer funds to an external account. Instead I got attitude. I've been banking with pinnacle for years. I've always had good experiences up to this point. It just takes one bad apple to make the establishment less appealing. It makes me happy knowing that I have a different bank that is more consumer friendly.
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October 2022 by Pamela Merrifield
I have been with Pinnacle for 14 years. Never had an issue. I love the small bank hospitality. My only complaint are their business hours.
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May 2022 by Angella Rangel
Good place and great cashiers
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February 2022 by joseph schott
I used to hate going to this location but the last few times I've been here they have been super awesome and nice! The girl at the drive thru was awesome and super helpful!
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December 2021 by Mckinley Cooper
Never been there before.
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November 2021 by Quetzally Rangel
Good place and great cashiers
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August 2021 by Rick Raines
You are always treated with a smile by the cashier's. If you have Titans checking you are offered a free pass and free parking and great food at the very first scrimmage game of the year. I opened my account on 09/02/2003 which is my second account with pinnacle, when I first open the account it was called Calvary bank, that was in the late 90's when I first found out and signed up with them, and still a client today. So thank you pinnacle for being the thing that everyone can count on.
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August 2021 by Aqeel Chalabi
Great service
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December 2020 by crsnash121
I'm giving 2 stars because they haven't lost my money yet. Hours are terrible. Mon - Thur closed at 4... really? Google listings has them open Sat 9 - 12... NOT. Wasn't the only person trying to use the drive thru. Simple fix for a grade schooler, this is a multi million $ company with an entire tech dept... smh. Since covid19, lobby closed.. whatever, I get it, but you make it extremely hard to do business with the regular 9 to 5 crowd. I'm constantly considering switching to a more 'customer service friendly' bank. While writing this, I think I've decided to start looking around
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March 2020 by Mike Sloan
Love this bank and all the staff. I recommend this branch to all of my friends.
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February 2020 by Joe Robinson
Google listing said this bank was open today so I rushed out with my toddler twins in tow to take care of business, only to get there and find a sign that says they are closed today for Presidents’ Day which is Monday, not today (Saturday). Very frustrating to say the least. Also I’d like to add there was a parking lot full of other frustrated bank customers as well. I wish I could rate with zero stars.
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November 2019 by Ariel Turner
great customer service .
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August 2018 by Kelly Escandon
Service is great but HOURS suck. Mon-Thurs close at 4PM. SMH
