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February 2024 by Matt Humphrey
Been taking our pets to them for over a decade now and the staff has always been great.
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January 2024 by Chase Cabana
Very friendly receptionist and assistant. Dr. Stock and Dr. Tristan were great with my scaredy dog. Thanks guys!
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January 2024 by Jean Harris
I have been taking my pets to Premier VetCare for at least 15 years. They have always taken good care of my pets. I have sadly had to put two of my pets to sleep and the staff couldn't have been more supportive and caring. Their facility is always very clean. The furniture is comfortable and up to date. It is always easy to make an appointment to fit my schedule and I like that they send you a reminder about up coming appointments. I think all of the vets have taken care of my pets at one time or another and they have all been very nice, professional and caring. They are good at answering my questions and explaining things so I can understand what is wrong with my pets. They are good at giving suggestions in caring for my pets. I would like to say something special about Dr. Catron. She is my go to vet at the clinic. I just think very highly of her and always try to make my appointments when she's available. But let me assure you that I have no problems with any of the vets treating my pets! If you are looking for a place to take your pets that really care about them and also care about you then Premier VetCare is the place to put your trust in to take care of your pets!!!
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December 2023 by Brittney White
Premier vet is hands down the best vet! They truly care about the animals they take care of and walk you through the best way to care for your animals. From a friendly front desk, caring and educated vet techs/doctors you can’t go wrong. My husky mix has had surgery here twice and I can’t express my gratitude enough for the way they took care of my pup. It’s always tough when you know your dog is hurting but having total trust in a vet office takes away so much stress. Thank you premier vet!
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December 2023 by Myke Animates
Would put it higher but the wait is unbearable. Had to wait 2.5 hours for something that could have taken 2 minutes. Not just that time but every time I went. And it's overpriced but that's not an issue post covid
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December 2023 by Elizabeth Metcalf
This vet’s office is awesome and so accommodating. Our baby was having some pain and they took us fairly quickly without an appointment (the day before a holiday) and did not make us feel bad at all for our 120lb dog aggressive dog, which I’m always so worried about. All the staff was very sweet to us and made us feel so welcome. They treated our Token with compassion and made it such a stress free experience. I’m so grateful for the vet tech, Autumn we got, she was just the sweetest and handled our giant dog so well. I’m so so thankful for this amazing experience!! We also got our kitty fixed here and had a very positive experience. Thank you guys so much! ❤️
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December 2023 by Brianna Marshall
Previously I left a 2 star review due to having a appointment and waiting close to 2 hours to be seen when everyone else was in and out within minutes. When the Vet did show, he showed no consideration of my time causing me to miss work. When I left 2 stars, no comment was left. Now a month later, I called to schedule a neutering appointment for my dog and was told I couldn’t because I left a 2 star review without a comment. Now I’m updating my review with a comment for wasting my time and being unprofessional.Let me update my response since you all chose to. F*** All of You. There is nothing special about your business that any other Vet in Nashville can’t do. Y’all think y’all can treat people anyway then play the victim role when you get cursed out. F*** All of You at Premier Unprofessional Care.
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November 2023 by Joy Francis
They refused to let us bring our dog while he was actively having seizures. It was 4pm and they closed at 530. We were sent to er and he passed on the way there. We were also never given a nasal sprayfor home to stop seizures.There website says emergenciesFirst....Lie
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October 2023 by Miriam
I’ve been taking my fur baby here for a few years now and have always had a great experience. The staff is awesome and so accommodating to my dog’s needs. You can tell they love animals. Would highly recommend.
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October 2023 by Kate Lott
This establishment was nothing, but professional and kind. We have a very difficult dog due to here first year of life. They gave us all the right tips and medications to make her visit as smooth and as easy as possible. The staff is lovely and understanding, their techs are kind and compassionate, and Dr. Stephanie was the literally one of the best vets we had even had the pleasure of meeting. Our dog was made extremely comfortable and secure. I wish I could give more than five stars
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October 2023 by Chris Giampico
Sammy has been coming here for approximately 5 years....just recently today for an unknown injury. After seeing the Vet Tech, we saw the Vet & she told me she couldn't determine his cause or problem because he was "too wild & crazy". I asked her if I could help her & she said it was useless & for me to keep him restricted. No x-rays were taken & 3 prescriptions were given without weighing him....how did she know the correct dosage. I was told to bring him back in 5 days....that will be a HARD NO! I will be on the search for another Vet that has a little more compassion
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September 2023 by Reef Route Aquatics
Awesome emergency service. They responded quickly and did everything they could for my baby. If you need help, this is where you want to go.
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July 2023 by Crystal Farris
I was a client here for several years, 7 or 8 I think. They provide decent care but now that my dog has passed I won’t be taking my next pet there.My chihuahua suffered from collapsing trachea and towards the end, heart failure. The doctor was super kind and did great with treatments and ideas. We were in there fairly regularly her last year, sometimes as much as once a week at times.When it was finally time for my baby to cross the rainbow bridge, I opted to use a hospice service so we could be at home. I made that decision in front of the doctor and they recommend a couple services. I took my baby home, made the call/appointment and she crossed the next day.I never heard a word from Premier Vet Care after I walked out the door.They never called to check on me or event sent a condolences card.Maybe that’s not something they do. But it really bothers me that after so many years of being a patient there was no kind of follow up.I know they were aware of the situation because I was there when I made the decision and I never got the usual reminders when it was time for her yearly check-up.
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June 2023 by Esther King
I had an emergency visit with my cat, Chance. I never dreamed I'd come home without him. Dr. Letarte and Lindzi were so kind and so very compassionate that words do not seem to be enough. They talked me through the whole process and were very patient with me. Thank you so very much for making a very traumatic experience more tolerable.
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May 2023 by Della Edwards
This vets office, would get a ten star if they had it, I had been told good things about the Premier VetCare, then I read the reviews, I saw the negative reviews and this gave me a little concern, then I called and didn't get a n answer or a return call, so I went over there because I thought there must be a problem. They have a beautiful set up, and the parking lot was full. I can see why they can't answer every call. It is very busy, but very organized and when I saw how busy it was I thought I wonder if they will see our dog. I went in the ladies at the desk were all busy, but with a warm greeting they asked how they could help, I said I need to bring my dog in for a second opinion, she said okay, we have no openings left for today, we could see you tomorrow. I snatch that appointment up immediately, I was so impressed with the entire set up. The next day filled some paperwork they saw Roscoe at his scheduled time, everyone was helpful and friendly and the most important very knowledgeable about Roscoe care. This will be his new vets office, seven years at his previous vet, We feel with his condition this is the place for him to be. We thank you for taking his care over for us.