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January 2024 by Crimson Machete
Good people who work with whatever you are personally going through in life to make their deals work.
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November 2023 by Clenette Hughes
I really don’t like that yall came and tried to pick up furniture after 7 days of non payment without actually making contact! People are human they do forget and some Communication outside of the same day phone call would have been appreciated before having someone knock on the door.
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November 2023 by Karen Parris
I was having some problems with my dryer and I called the store and immediately it was taken care of I had a replacement dryer the next day and they took my old one to be repaired.
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October 2023 by Jeb Walker
Great staff. Easy to work with. Great selection
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September 2023 by Tracey Black
So I had been looking for the 5PC Maysville Counter Height Dining Table and Bar Table, finally found it and ordered it, took a few weeks to get it delivered. The guys came out and brought everything in. I always look at everything and I noticed at the bottom of two of the chairs the legs were not put together correctly, so one the guys singled out the chair and sat in it and advised me that the chair was "sitable" and should be fine. I quickly advised him that when you are paying your hard earned money for something you want things put together correctly. In the past I have never had a problem with Rent a Center, but the unprofessionalism that was displayed by the delivery person was just disappointing to say the least. I can imagine if the shoe had been on the other foot, he wouldn't have been happy with someone telling him what he told me.I was contacted by the manager in reference to this situation and although he was nice the issue has still not been resolved, someone was supposed to show up on Saturday September 23rd to pick up the two chairs. I got off from work early to be home to let them in and to my surprise nobody ever showed up or bothered to even call me. and say they were not coming or needed to reschedule. I am so shocked at the service that I am getting or lack thereof. I sat here for nothing. truly not a good look. I never had this problem when I lived in Michigan, customer was on point there.
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September 2023 by Ann Garrison
They have the stuff I need and want, the are great to us
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August 2023 by Patricia Stallcup
Great customer service. I also got a great place.
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May 2023 by Christy Stamps
I have had a few problems and they have always been helpful, and caring. They have been great! By far the nicest and best crew/store I’ve ever been in.
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February 2023 by Coleton Dobbs
Ask for Steven, he's the nicest guy truly treats you like family. He will work with you and get you everything you need for your house. I would give him 10 stars if I could !
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January 2023 by Tyler Roupe
Steve is the best. Highly recommend! Been with Renter Center for a long time now! Great Customer Service! Thanks Steve and Team for everything you done for me and Tyler!❤
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January 2023 by Doe Frazier
Steve and the staff are so helpful and Professional it makes it easy to spend money with them..I'm definitely going to recommend my friends to do business there..
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October 2022 by Camo Parker
Great ppl!!!! Welcoming hospitality and dedication to satisfying customer service!!!! Highly appreciate and recommended!!!!
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September 2022 by Heather
Stephen and team are phenomenal!
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June 2022 by Keedra B
Both of my experiences with the Smyrna location have been so great! First time I purchased a queen size bed and the second time I purchased a 65” Samsung smart tv that got broken so they worked with me to find me a replacement which was a 70” LG smart tv. I’m all paid off now but just wanted to share how great the team is at this location and I really appreciate each and everyone of them for going the extra mile for me always!
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June 2022 by Jason “JoNesKiLLs” Jones
Great customer service. Steve & Denis put in work and get it done quick in and out. Definitely be back!
