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April 2023 by dado
Shell at 500 Sam Ridley Pkwy , Smyrna, TN. 37167 … unprofessional and rude clerk, avoid if possible
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September 2022 by Bryon goodman
Card reader on pump not working
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June 2022 by lyden mtjl
The young lady working today around 1:30 had posted a sign on the door and didn’t reset the auto door .. so myself and other patrons entered by opening by hand to get in.. No big deal.. when we asked about the doors she simply said I had to post this time I didn’t unlock it. Which is fine but then I proceeded to the checkout she asked me to see my ID which I did no worries then I laid my cash on the counter for my purchase and she said you can pick that up and put it in my hand I said excuse me she then proceeded to tell me that she is serving me the least I could do is pick up my cash and put it in her hand. And yes I was totally taken aback and I said something to the effect like really this is ridiculous and then she said again I’m serving you you can hand me your money in my hand. And then we had other words about my change being received and she was going to hand it to me and I told her she can lay it on the counter I don’t care I’ve never been treated this way before. After that I went to four other gas stations and proceeded to just buy some thing randomly I laid my money down everybody was happy they were joyful we conversation did nobody was that rude you know what they all got $100 tip. That girl was rude she was offensive and I’d be embarrassed to have her as my employee . I won’t be back
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January 2022 by Eric S.
Just stopped in for gas and Chick-fil-A next door.
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October 2021 by Bj Barnes
Lady on 3rd shift is rude. She doesn't need to work there at all. She locked the bathrooms so nobody could use them. This a gas station right off the interstate. She is very disrespectful. I understand nobody won't to work theses day, but you can find better
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August 2021 by Aydoven Arrowsmith
Only the gas pumps are 24 7 the store closes
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July 2021 by Michael Ibrahim
worst coustmer service ever it used be good place until they hired rude workers
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September 2019 by Stinkbug Weasel
The manager here helped my husband get a battery for his truck when it died. So thankful for her
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March 2019 by Ernest Redmon
Walk in at 2:50 to get beer since here in TN 3 am is the cut off and I'm told they already 'counted down' and I can't be sold beer. This is the third or fourth time I've had an issue buying at this location. They directed me across the street as if it's a convenience.
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July 2018 by Elise Moore
At night there are no little lite signs by the entrance/exit drives. It's actually quite dark. 2 diesel pumps. Good price
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June 2018 by Amber Morton
Convenient location but the pumps are soooo slow. And when you have a baby in the car you can't wait all day for the slow pump to fill up your tank.
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May 2018 by John Morehart
Very Helpful and Friendly Staff
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February 2018 by Ken Walden
The gas station is great. Shell should make the loyalty program easy. As in, when I stick my Shell CC in, they should automatically give me loyalty pricing. It's a PITA to enter my phone number, keypad missed a digit and it takes forever to cancel and restart a transaction. Better off leaving broken pump and moving to another one, instead of standing in the freezing cold waiting for the pump to reset.
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August 2017 by Phillip Fotineas
Clean location, friendly staff, great selection of coffee accoutrements to soothe the savage beast that is your soul.
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May 2017 by RoseAnn Puckett
Picked up a drink and a snack typical convenience store