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November 2023 by Alright O.
I used to really love this Target, but this past boiling hot summer of '23, we were shocked at how hot the store was. The salespeople were sweating too, and told us that the thermostat is controlled by people in NYC- just like Macy's. Ugh.It was so hot we had to leave, and the store was nearly empty. Usually love shopping here.
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May 2023 by Sarah J.
I would have given this Target 5 stars, but I don't really enjoy their stocking process. They stock shelves at 8AM when the store opens. I prefer going when it's less busy, typically around opening time and there just seems to be a lot of pallets in the way of the isles. However, the staff at this particular location is absolutely wonderful!
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April 2023 by Andrea M.
If you are coming to buy makeup, DO NOT COME HERE! I was astonished at how horrible and disgusting this target is. Random food wrappers & trash everywhere, open drinks crammed in random spots & the worst part was every single spot I looked at all the makeup was torn into! The foundations were splattered everywhere, boxes completely ripped into.. I used to work at a target and if I found one item open I'd put it in my 3 tier cart right away and ESIM it so customers don't go through this. Just down right nasty how the beauty team just looks the other way, how are you stocking things when everything is TRASHED!? Not sanitary at all DONT waste your time coming here.
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September 2022 by Cody L.
One word...NASTY One star is too generous here! I've seen stores after Black Friday look cleaner!
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September 2022 by Adam T.
Checkout is a joke. Only 2 registers with humans working them were open. When I have a cart full of stuff the last thing I want to do is check my own items. It's always like this. Love the selection and prices but checking out is a complete disaster. The people working the registers act as if they've never operated a register and have no sense of urgency whatsoever. Management must not care at all.
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August 2022 by Hannah M.
This store is a complete WRECK! It looks like it was raided and then a tornado hit it. Associates walk around taking in their phones and/or each other. I was floored. This is Walmart behavior y'all.
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July 2022 by Larson A.
Really bad experience here on 7/30/22 around 4PM -There were no shopping carts available in the store. I saw customers going to the shopping cart return area in the parking lot to get carts. Very dirty considering the rise of covid and monkey pox. -Because I had no shopping cart, I used a hand basket and I was unable to buy half of my grocery list. -When I went to the self-check out, the two attendants were very rude. I tend to bag slow because I usually don't do self check out, but I over heard one of the attendants say "When they bag slow it means..." It couldn't have been good because they looked away when I glanced at them. -When I left, neither of the two attendants said "goodbye"/"come again"/ "Thank you". Target isn't really all that cheap and the selection isn't huge. Things are regularly out of stock (example: chicken thighs). I honestly can't justify coming here anymore- especially considering how they treat customers and upkeep the store.
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July 2022 by Michelle W.
Selling expired food! How disgusting. Check your expiration date before you buy your groceries here.
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April 2022 by Janelle Donahue
I was in electronics for ten minutes the phone rang the entire time I was back there. Four employees up front doing nothing and not a single employee in the back. And they do NOT carry any of the phone cases they said they had online that was available in store. Stop saying you sell something you clearly don't sell. And get help in electronics considering everything is locked.
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January 2022 by Mae D.
This target is wholes! There is always a big selection of everything and I love it! This one is a one stop shop, if it's groceries, pet food, clothing, books, diapers- it's all here.
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November 2021 by Megan V.
So unfortunately I did not get the manager and the young man's name that just helped me and I feel horrible for not doing But it's Thanksgiving Eve And when I got home I realized that something I needed I purchased hadn't made it into the shopping bag I needed it desperately. I went back an hour after the store closed and hopes that I could catch somebody to retrieve the purchase for me. And although met with some initial hesitation since I was standing outside the door an hour after they closed the manager and the other young man went and retrieved my purchase and brought it out to me. That is what customer service is all about thank you guys I really wish I got your names I apologize.
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January 2021 by Devin C.
I rarely have a pleasant experience at the smyrna target! It is always under stocked and under staffed! The manager Susan is a complete nightmare! She clearly wasn't appropriately trained because she doesn't under target policies at all! I was just charged 3x for an iPad and not once was I offered an apology by her or the other staff members working! I come to target to get helping to have a pleasant experience...if I wanted to be treated like crap I would have went to Walmart! Now I'm regretting ever going to this target! Worst customer service ever!!!
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August 2020 by Mimi B.
Visitors were not wearing masks in the store.This is my first time being in Target since Covid-19.I asked the girl at the checkout if everyone was suppose to be wearing masks when they come in and she said yes.I said there is a whole family with kids with no masks.I asked her how they were allowed in the store and she told me,when she works the door some people will not take a free mask.If that is so,they should be turned away from the store.Does Target need their money so bad that they let them in anyway.ASHAMED of you Target!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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January 2020 by Maly A.
Worst customer service experience I had today. So they had a promotion going on spend $50 on food and beverage and get a $10 gift card. I was at the self checkout station, rung up the grocery item to make sure it was $50 was short maybe $4 so I went to grab 24 pack of coke $5.99 to make it $50. Which i did, put the gift card did not pop up, so I ask the older tall white lady with glass who was working over there to help. So she look at the target ad and it wasn't on there, she told me it wasn't in the ad so I went to grab one of the sign that they post all over target stating the promotion, cus she to seem not to believe me. So I o then she took out her own calculator and manually key in each item and told me vinegar was not a food it. But I use it for cooking, k I said fine I'll go grab another soda. So then the gift card still didn't pop up, so she call someone on the radio asking if they knew about the promotion. I guess she got the ok, now she trying to figure out how to get me the gift card, so keep trying different thing and she had scan the gift card and it charged me $10 and I told her then she snap at me and told me that I need to let her figure it out. She was so rude, even another customer heard and look at me like WTF! So I'm standing there 10min so she can figure it out. So I ask another employee that work there, can u help her. Both of them over there whispering something like I did something wrong. So she took me to her register and still couldn't figure it out then after 20 min they finally took to the customer service person. She still had to ring me up again after wasting my time, I keep telling them I need to go!!!! Target need to let your employees know what promotion is going on, if u don't know how to do something u need to ask for a managers help, she keep saying she didn't know how to do it but not willing to ask or call for help. I own my own business and I will never talk to any of my customer like that ever! Wasted 20 min just to checkout and rude employees!!!! And I'm regular shopper there. Usually I very patience person, she got me so mad! FYI! Vinegar is used in ingredients for food and also vinegar is stock up in the food aisle!!l
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October 2019 by Kimberly K.
Today they had zero cashiers. They only had self checkout open. First, Target is more expensive. I paid more to shop here for customer service. The items I purchased are the same items they sell at Walmart for less. Second- I don't work for Target. It took me a while to come back after their change in restroom policy. I'm seriously reconsidering my shopping choices.