Thorntons
Convenience Stores,
Gas StationsHours:
300 Sam Ridley Pkwy E, Smyrna TN 37167 Hours
About Thorntons
Thorntons, located at 300 Sam Ridley Parkway in East Smyrna, is a busy convenience store known for its fresh foods, high-quality beverages, and fuel service across six states. Many customers appreciate the store for its friendly and attentive staff, often highlighting the helpfulness of team members who go out of their way to assist with locating items. The customer service is frequently praised, with visitors noting the professionalism of the management and staff. While some reviews commend the quick service and welcoming atmosphere, there are also points of constructive criticism. Issues such as bees around the gas pumps and non-functioning receipt printers have been raised by customers, indicating areas for improvement. Additionally, a few customers expressed concerns regarding a change in staff professionalism, citing a decline in service quality. Overall, Thorntons aims to be a favorite stop for those on-the-go, and the store continues to focus on community involvement and excellent service despite some challenges.
Most Recent Reviews
November 2023
Great store and usually not to to busy , so it's usually in and out ! And friendly all the time and friendly faces !
August 2023
Awesome customer service! My cashier, a tall guy with blonde hair, was quick and attentive! He made sure I got everything I needed and I feel good knowing about the new management at the store he told me about! Looking forward to my next visit!
July 2023
JUNE 21, 2023 8:50PMI've dealt with a rude & impatient cashier in 2 of the 3 times I've visited this location. It's a different one each time. I don't know the reason for the attitudes, but there are a lot of places that sell gas & snacks amd I can drive to any of them.
More Comments(64)
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