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January 2024 by Mizugami
Shawn and his team we're absolutely fantastic. Fast and VERY considerate ?. ALSO does not charge an arm and a leg for their labor. Went to have my wheel bearing replaced and they surprised me with a replacement tire for Christmas!
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December 2023 by Billy Davenport
Customer service was the worst I've encountered in awhile. ordered four tires, came in when expected, but only three came in and they didn't tell me until those three were already installed. Sent me on my way with one old tire still installed and said they would contact me when 4th arrived. the 3 they installed weren't even the ones I ordered. I ordered Michelin tires and they install another brand and told me they were made by Michelin (obviously they weren't). I will never go there again and I recommend everyone stay clear of this place.
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November 2023 by Tricia ONeal
I drive from St. Louis to Smyrna, TN when I have work to be done on my car. They are trustworthy and always do a wonderful job. They don't try to take advantage of me and are always truthful with my needs. I thought I needed new brakes today and they let me know I have 80% left on my pads and didn't need them yet. I use this Tire Discounters for all my needs.
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November 2023 by Perry Chapman
From Start to finish from the first two tires to the last two tires to the alignment. Outstanding customer service.. I did the same thing that Chris and Jeremy and those guys are doing on the counter for 30 years. Customer service is hard to come by this day and time. Everybody showed compassion to express what my needs were .The alignment tech came in got me to show loose part on truck. By 92 Chevrolet Silverado. Drive like a brand new one now.. You guys ROCK!!!
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November 2023 by Ally S
I got an oil change on a Saturday, it was busy but Jake H, was helpful, nice, and attentive. He made sure he did his best to solve my issues. I was provided a Uber ride to and from work as my car was getting worked on. He was was very understanding, and worked with me.
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November 2023 by Michelle Destefano
It's clean. The people are nice. The work that gets done is thorough. What I don't like is it takes all day for the work to get done. You drop off your car at 8 AM and it won't be ready till 4 PM. That's quite inconvenient.
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November 2023 by C J
Went in to get oil change the other day. Service was good but took way to long to get checked in due to not enough employees. I go here all the time for my car needs. Please management don't ruin your good customer service by cutting hours at the front desk. A lot of times us ( customers) don't have time to wait 30 mins just to get checked in. That's a little to long. As that's what we are faced with at the moment at this location. PLEASE KEEP THE 5 STAR EXPERIENCE.
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November 2023 by Kelly
My daughter and I were in town only for the day and ended up with a flat tire that couldn't be repaired. I walked in about an hour before closing on a Friday and asked if there was any way to get the tire replaced. After confirming they had a tire in stock, they told me it would be a wait as there were many customers in line already but that it would get done. Everyone was so friendly, and we were able to get back on the road safely. I would absolutely recommend.
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November 2023 by Courtney Flurry
Let me say that Tire Discounters is my 1 stop shop. They are my go to shop. They have been the best service for me since I moved here in 2018. They have the best price for your money and they stand by the work. One of the best services they offer to me is this. You can drop your car off and take a Uber home and back. And it's all for free. That's just one of the parks. GO In today and ask for Jeremy, Chris or Stephen. They will take care of you and get you back on the road in no time.
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September 2023 by Shalyn Maynard
This place is truly amazing. Not only did they fix my tires but they did it with a smile. Specifically Chris he took care of me and my husband so I can drive safely with my 4month old daughter in the car!
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September 2023 by Celeste Selmier
All the guys there are super nice! I needed my Jeep fixed by 2pm they got it done by 12:30pm on a Saturday at that!!! Thank You guys so much! Every person that came in was smiling and happy when they left while I was waiting. Sean,Jake and Jeremy have fantastic customer service skills! Sean is running a great business!!
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September 2023 by Vincent Kirby-Quarantello
Jake and Jeremy helped me last-minute today with my 1988 Honda and were extremely helpful and prompt. The store was very busy and I noticed that they were greeting and helping everyone with a smile while they were doing their jobs. The technician brought my car around with a smile and complimented me on my old car. I didn’t see a manager there barking orders telling people to go help people who weren’t being helped or to answer ringing phones. This is a well run location.
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September 2023 by tim martin
My appointment was at 430 pm got new tires and alignment, was $100 more dollars than online quote and salesman never let me see total price till after I signed it, I was out of there around 630pm I was talking to another person that was getting new tires and alignment also, he was still there when I left at 630. He got here at 330. They told us both we would be in and out quick cause they was slow? My son bought tires with them about 2 years ago and it was a bad experience, I thought surely they are better now, nope bad experience #2. Not again!! And they guy I was talking to wasn’t ever coming back either. I do like the tires but not the service
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September 2023 by Sam L
Chris was amazing! He was so nice and easy going. He definitely eased the stress of needing a last minute, unexpected car repair. He took his time, made sure I understood everything, and gave me updates as I waited. I highly recommend him. 10 out of 10 for sure!
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July 2023 by Anastasiya Brown
They did great job. I was in rush and they changed my tires in about 1 hr, previously I scheduled an appointment to be sure that I will have a spot and good tires ready. Highly recommend.
