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November 2023 by Scarlett Cunningham
Did a great job. They took vary good care of my vehicle, which is my work truck; they were very fast to get me back on the road. I was very pleased .
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November 2023 by Isaiah S
I was all but stranded 6 hours from home with a transmission issue in my '96 VW. Brought it to these guys and was told it would have to be replaced to get me home by the weekend. They were able to find a replacement, but it was 1800 incl. Labor with no warranty as the one they found was a junkyard pull. Luckily, Kevin was open and honest with me about the risks and gave me a couple of options and time to think it through. Ended opting to tow it home with a U-haul. Kevin was great. He was understanding, helpful, and waived my diag. Fee due to the state of my dilemma. Thanks yall
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September 2023 by Mark Small
Great guys, they did a bang up job on my Range Rover, and it cost less than I anticipated. I just wish they would communicate a little better.
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September 2023 by Rhonda Ostrander
Elite automotive was a great decision to take my husband's truck there after a deer hit his truck. It did take a whole to get it back, but there was so much to fix, mechanical, and body work. We were astonished how great his truck turned out. It looked brand new. Thanks Marcell to you and your staff
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September 2023 by Ryan Hancock
I took my vehicle to Elite recently to which I have taken my vehicle as well as my wife's vehicle for several years. I had a misfire at high RPM's and was told that it was due to worn out plugs and wires. They replaced worn out plugs/wires which indeed fixed the problem. A short 3 months/1300 miles later my car began to have the same exact issues as before (missing at high RPM). I then took my vehicle back to elite to resolve the issue but after a few days I was called and told that they could not determine the problem. I spent near $1,400 for plugs and wires to fix the issue at hand and when I went to pick up my pick up my vehicle for the second time I was charged an additional $130 for attempting to diagnose the problem. Now I am out over $1,500 and nothing resolved whatsoever. James has always been very helpful in diagnosing and his service techs resolving any issue in the past. I am very disappointed in the way this was handled. I have referred several friends and family members to Elite and this is unfortunate that I can't recommend them anymore.
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September 2023 by David Diaz
Best in the business. Good, honest, well priced, and work done correctly the first time in a timely manor.
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July 2023 by Jj FireYoArse
Call to ask how much an alignment would be and got told “I don’t know….we don’t give prices over the phone” One of the many reasons I have stopped going here and now will no longer go here for even the simple things
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July 2023 by Susan Strouth
We furnished our own oil n filter.The bill to do it was $64.55!?Never again!
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July 2023 by Jacqueline Merrell
I needed to rent a vehicle at a moment's notice and Elite took great care of me. I thought it would cost me a lot of money since I hadn't been able to call ahead to reserve, but I was surprised. Casey was awesome in getting things in order before I arrived, and I was on my way out the door within five minutes. Great people to deal with and I loved the littlered Mini Cooper. It was perfect for me. I will definitely be back to rent a car if needed or to have my own vehicle serviced. Very pleased.
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July 2023 by Frank Jones
These guys totally went out of their way to service my bmw transmission.Quality work! These guys know their stuff ! I would definitely use them again!
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May 2023 by Jerry Tayse
Shawn is most knowledgeable of all auto repair.Wrecker an All services excellant.
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May 2023 by Travel Tennessee
Obnoxious owner? or at least he said so. Then made excuse after excuse. Different story from different person each time. Suddenly there is a threat for storage fees once they told me my repairs needed. I went back to the dealership!
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May 2023 by Bryan Lynchard
My VW has had a few issues that have been difficult to run down and Elite has gone the extra mile in getting it fixed. And their prices are good too.Service: Engine repair
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May 2023 by Lmnopsaurus
Ran into a problem while doing a clutch job and could not figure out what was wrong with it and I took it here and they were able to diagnose it within an hour and were very helpful in explaining what was going onServices: Transmission
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February 2023 by Brandon stevens
Use colonial automotive in Cookeville tn way better than elite they fix every issue I had for under 60$Service: Wheel alignment
