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March 2024 by Simon Prod
Had issues with my speed. Techs were here and had me fixed within an hour. It was my Ethernet cable. They replaced it for free with one custom cut to the exact length I needed. So far, the service has been stellar. Obviously, I'd like greater speeds, but sadly, there's no fiber options here.
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March 2024 by Justine Douglass
This company deserves negative stars. I pay $140 for basic internet that I could get for $40 someplace else; however, no one services my area except for these crooks. They take advantage of people and the service is HORRENDOUS.
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January 2024 by Brittany Kidd
My husband and I have been using Spring City Cable for a few years now and we are very happy with our Internet service. It's high speed even with all the kids here and we never have any problems unless there's a bad storm and something goes down and it's back up and running in no time. We could probably get it cheaper somewhere else but the girls at SCC are always nice and work with us when we are late or a bit short. They never shut it off without a phone call and have helped us a lot. I personally don't think you can get that at most places. Thank Y'all For Everything at SSC.
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January 2024 by Jon Parham
Reliable service, professional installation, friendly people, and yes, it is more expense, but our best choice overall. Happy to recommend to all.
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January 2024 by John Tomaro
Prices are a little bit high but the service is great!
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October 2023 by Ross Smith
They don't even get a star from me, but have to post. Literally the amount I was to be charged monthly was significantly less than what I have paid monthly. Had discount for rural area. Was told wrong type. Reached back out to place that produces said codes and was told that it was correct one. Fast fwd 3 to 4 months. Try same code again and it magically was excepted by them. Which the deduction was much less than what it was months prior. Also my plan doesn't even show on their website. Always had issues. Work from home and they gave me one letter one time regarding internet off. Was told I'd not be getting another one. Oh, and for those of you thinking of getting it or canceling it. Make sure you tell them prior to 15 of month or you have to pay next months bill too. Does not matter if 15 was on weekend either. Nope dont say on website, but does on piece of paper tech gives you when installed at bottom. You literally have extremely few choices for internet in this area especially out near Arrowhead. So you are left with no choice. Honestly for all the money they get for their spotty service you'd think their business building would look heck of a lot better. Never ever a warning regarding shutting down for maintenance. Nothing. Just boom no internet with no real time frame of coming back up. Great company
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September 2023 by Duane Plankell
Had about 35 devices on their Pace modem/router. Internet connection and wireless were intermittent. Had cable modem installed and their engineer told me to my face the IP stack in the Pace box was defective. He later claims the box works fine and charges me $35 for replacing the Pace. Funny thing, with a cable modem and my Netgear router, all Internet and wireless issues are gone. Would not recommend but since they are the only game in town, don't have much choice. Good luck.
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August 2023 by M Cook
So far 2 days of internet outage in the downtown area and Kemmer Hill area. Forget working remote with this internet company. Bledsoe telephone needs to take over this company. Starlink is a MUCH better option.
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April 2023 by rodney murphy
They ran fiber optic down my road. I was told I wad responsible for digging and conduit from my house to the road. I don't think so especially after reading the reviews.
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January 2023 by Daniel Smith
Price gouging because they know they can. Ping is good, rarely drops. But the price is insane!! I used to get 100mb/s down and 10 up for $50. They charge $80 for 1/5 of that speed. Not to mention the upload is 1mb/s.. That's 1/8 of a Megabyte. Would give higher rating if the upload was better for that price.
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November 2022 by Heather Roberts
It's terrible, price is inflated for nothing. If you like to fight with internet connection and pay for it, this is it. It's supposed to connect to five devices and it's lucky to hold two to one. Half of my time it says no internet.
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July 2022 by mark cumnock
If you like internet that is always down then boy will you be happy.
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June 2022 by Joe True
Great people.. good service
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June 2022 by :D
Fastest internet available in the area!
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June 2022 by Atomic MT Biker
Star link please hurry and be available!!! Download speeds of 100Mbps but upload less than 5Mbps. Only internet in county that feels slower than AOL dial up.
