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November 2023 by Jason Swoish
My experience at Aspen dental was wonderful!! They made me feel relieved and comfortable with my situation. Queen and Tamara were amazing and extremely helpful with the process!
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November 2023 by Melissa Miller
The only dentist open on the day after Thanksgiving that would help us with an emergency! They were kind, knowledgeable, and went out of their way to help us! Best experience at a dental office ever!
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November 2023 by Martin Mobley
Horrible place. I chipped a tooth while helping a friend change a tire. It was a small amount but enough to make me self conscious about it. I called and said I would like cosmetic bonding. They made me an appointment. When I checked in at the front, I told them I was there for the cosmetic bonding (filling). They took me to the room and the dentist came in doing a hard sale on a crown (front tooth replacement). I said ok I understand but since it’s a small chip I’d prefer to have it cosmetic bonded and if there is a problem I’ll get a crown. She said we can’t guarantee that it will hold up long term. I said I totally understand that. I accept that risk. She said okay that’s fine and asked the dental assistant if the room was ready for her to start the treatment. She walked off presumably to get supplies. She is gone for 30 minutes (during this time I hear an abnormal amount of laughing and messing around from adult staff) then the front desk lady comes in and says the dentist has decided not to do it and starts asking me more about my dental insurance coverage. I’m sorry what?! I just wasted 2 hours and the dentist says she’ll be right back to start. So obviously at this point I get up to walk out of this horribly run place and as I leave I see the dentist and several employees are all sitting in a back room laughing and talking. The office is slow. No customers. Don’t waste your time. Terrible business ethics. Lied to my face and want my insurance info after all that to probably stiff my insurance company. I’m a nice guy, this is probably my first bad review. Just don’t go.
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November 2023 by Paula Anda
Very warm and welcoming staff. They take their time to explain each procedure and treatment plan. Will refer Aspen Dental to all my friends and family.
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November 2023 by Linda usctrojan
Friendly and professional staff. The front office, the techs to the dentist, I felt very comfortable. Everything was explained, given copies of the treatment plan and x-rays. I recommend this particular office.
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November 2023 by Cheryl Jett
My experience with this business has been really good. Even when I had an urgent issue come up, they got me in quickly to see the dentist. The staff is friendly and Queen provides the best customer service.
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October 2023 by Robin Farnell
Update. Got a new Oral b thank you Aspen Dental for the quick responsePs the charger was bad...Very happy with the services deep teeth cleaning and filling... did buy the Oral B Genius x toothbrush not happy with this won't stay charged. Contacted oral b since I didn't keep the box I can't get it replaced. Purchased on 8/22/23 I have ordered a new charger at Amazon comes tomorrow so i hope it will work, if not $165 in the trash ?
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October 2023 by Mickey Hooper
My visit was ALSOME i got my denters fitting really good. All the help smiles and really make it enjoyable That Queen such a pleasant to see. Keep her around a long time please!!!!!!!
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October 2023 by Justin Brown
What an amazing office, from the staff to the dentists and hygienists, they have hands down been the best customer service and experience. One of, if not the best, Aspen I’ve been to ever!
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September 2023 by Dana Wheeler
Today was a much better day at Aspen everyone showed up for work they got me in on time . They got all my cleaning , my new partial , and my crown put on . They did a great job today and I am very happy now because they have giving me my smile back . There is one more thing I have to do is whiten my teeth with the kit to match all my teeth now this has been a long process for me started 6 years ago . Aspen finished me up they had me a new partial for the bottom made . I had the 5th crown put in so the color is a bit off but when I do the whitening kit on my real teeth and get the dingy off the other crowns they will be like Hollywood . Thank you Aspen crew for all your help and working with me . I can eat now something good .
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July 2023 by Amber Gruszczynski
Dr. Geetika Chirumamilla is an amazing practioner! She has an honest and minimalistic approach. New to TN, I came here as a second opinion after another dentist quoted me $3,000 in work. I have never had an major issues with my teeth except an occasional filling, so I was shocked. She assured me that I did not require any work.She even wrote me a referal for a specialist for clenching/ grinding and even recommended an electric toothbrush for gentle brushing. She covered every aspect of my dental health. So grateful I found her! Office staff is also great. High recommend!
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July 2023 by Angela Churchill
The office staff is awesome and Dr. C is so great and make sure all your questions are answered. Thank you Aspen Dental.
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June 2023 by Mark C.
About a year and a half ago we (the insurance and I) spent over 4 thousand on full and partial denture. the few teeth I have left I just needed to clean on may 30th but they refused because I did not want an X-ray done just for cleaning as too much radiation over time is a health risk I'm not willing to risk. they not only refused but refused to even consider my thoughts or feelings on the matter and were simply rude! I personally do not recommend this place!
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May 2023 by Sandra R.
I had dental work done at the Spring Hill, Tn location. The billing has been a nightmare. I carry insurance that is very clear on my out-of-pocket expenses. I had dental work done in 2019. I had been overbilled for several office copays in the same visit, procedures that I did not have, etc. In 2020, after multiple calls to their offices, and "tickets" being started and months later, I finally was able to reach a district manager who arranged for me to be refunded what I had overpaid due to overbilling. It took a lot of time to get my money back. Fast forward to March 2023. I have received a collections notice on behalf of Aspen Dental. I have not gotten a statement from them since the refunds were made. (2020) They have erroneously billed me $173- no dental codes involved and now the collection agency is sending notices. I have communicated with the collection agency however they do not seem to comprehend all of the factors involved. Outside of billing, I still would never recommend these offices. The staff has zero accountability, zero ability to do anything other than repeat quotes and look at you like a deer in headlights. The dental work was substandard in that they used cheap materials for my fillings. NEVER USE THEM! I will be reporting them to the BBB along with this review.
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April 2023 by Travel E.
Dental scam! Unprofessional fear diagnosis telling me I had "severe teeth and gum issues" and wanted to charge me $8500. Went to another dentist who ran the same tests and confirmed there were no issues with gums or teeth!! Stay away from this place, it is a Scam. May take further action.
