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January 2024 by Jay Franco
My bank financial for 15th years ?
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March 2023 by James Ross
Best Bank in Springhill!!! Probably the longest crew working together as well!! The ladies that run that place definitely show Girl Power. They put up with alot and they do it all with a smile on their face. I bank here alot and get to see 1st hand what these ladies go through day in and day out. I hope corporate appreciates them as much as I do. Keep up the great work ladies!!! ? ✌ ?
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December 2022 by Kileo Moreno
Racist store. Just randomly decide to not cash my checks depending on who waits on me. Same check from the same place. I’ve had this account for so many years. Just disturbing
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September 2022 by Jon Farr
I truly do hate to say that throughout my entire life I have never felt the need to publicly display and put every effort possible to deter every customer I can from such a descriminating, deceptive, dishonest, and awful business that exist within today’s society. This only continues because enough account holders have not believed that the one person that controls this bank is you the account holder. You hold the power to crush these crooked financial giants like First Horizon if you just choose to stand up to their crooked and deceitful activities that is used to pray on the vulnerable accounts. To briefly explain what will happen to you when you choose to patronize such a place as First Horizon Bank and their equally crooked Merchant Provider First Data/Fiserv. First let me say if you haven’t noticed they are preparing to change their name again! They tell you to better the experience but they are dishonest. They were bought out again and required to change names as the previous is still linked to being investigated by the Federal Comptroller of Currency office! This bank provides you with a merchant account, solicits you, sells you the service and draws commission on the sale. They force you to sign a book of paperwork no one could ever read and understand. Fast forward, fraud is found occurring on the merchant account First Horizon upsold you and all the bank sees is $$$??? and your viewed as ???!! They begin allowing your account to tank with the fraud and charge you fees on top of fees. Specifically overdrafts on the account multiple times for each transaction, then also charge return fees and NSF on the very same transaction. Example, I have been charged $600-$1200 per day lately by these crooked racist bankers that First Horizon employees! This is all not exaggerated even a little! All accurate. The merchant account charges you $30 for every chargeback even though all is fraud, then they charge fees for non customer processing because your account is hacked and being used by someone else, and last they charge you for being rejected by the very bank they partner with from depositing and withdrawing the fees! Then they repeat day after day charging the same fees forSame transaction until they finally have bottomed the account out. They then wait for you to foolishly deposit or more to be paid and start again leaving you crippled. I call them for three months only to be blown off. They finally begin looking into the fraud and lead you to believe they are helping you recover now only to return that statement with another saying they are not responsible forMerchant fraud even though it’s called First Horizon Merchant services! They do this and keep a straight face, go home and feed their families with your and my money and somehow sleep at night!Needless to say you can report as I have to the Office of Comptroler of Currency and Federal trade commission office. I also entered an already existing class act lawsuit against them for this. The site is very well informed of you want to learn more about where all First Horizon knowingly violates the laws of overdraft and nsf fees. The attorney is also very very successful in this type suit. Just google Kick Law Firm and overdraft class action suits and it will direct you where to join the suit. Do not wait. Help destroy this entity just as they have destroyed or attempted to destroy their clients. They were sued for over $70 M a few years back for this very thing and lost. They had to pay one lady massively for doing these very things. Don’t protest criminal banks like First Horizon. Leave honey negative reviews to show the type company they are then join the suit. We will win in the end.You are very welcome Mr. Driver and Mr. Grisham. Have yourself a great day. I’m off to help, n*** wallet, bbb, and social platforms now to continue review posting until I feel the word is out on how you treat your customers.
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July 2022 by Damian Neal
One of the fastest drive through windows I've ever seen. They take good care of their customers!
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July 2021 by Jimmi Platt
Poor communication, savings and CD rates well below average, outrageous fees. Do your banking somewhere else. Also, no one locally or on the customer service line knew what SCRA was while I was on Active Duty.
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October 2020 by Liz Dewberry
Do not ever, and I mean EVER, bother applying for a bank account with a company that uses Chexsystems. This scoring system for banking is arbitrary, incorrect, and discriminatory. They should be ashamed of themselves for allowing a third party company decide a fate when it comes to banking. We have no outstanding bank issues and have had the same previous bank (one of the largest in the world) for almost a decade. No one deserves to continuously be declined a way to manage their money from a bank that doesn't even bother to get to know their customer's banking history personally and instead just resorting to this magic number another company pulls out of their butt. Do not bank with these people!
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August 2020 by Jerry Livingston
Ever since First Tennessee became First Horizon there service has gone into the trash can. Their hours are no longer for customer convenience. They are lacking in customer service. Every time I go to the Spring Hill branch I leave ready to move to another bank.
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January 2020 by Annelle Waddey
They are an excellent bank. I have been doing business with them since 1989.
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January 2020 by Gert Langer
Love this bank with Harry Dreyer and his staff. Super friendly, always helpful and professional.
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December 2019 by Jody Shook
Used the ATM and it shows it came put of my account but I never received any money. There is no phone number to call and the bank doesn't open till monday
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September 2019 by Dirt Nasty
Fast friendly service
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July 2019 by Liteth Willette
A little wait in the lobby, but the service doesn't disappoint. All my needs were addressed.
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April 2019 by William Benson
People at this bank are wonderful. Always attentive and always answer my questions politely. Great job!
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March 2019 by dwc4343 .
Charged me a ridiculous amount to cash a paycheck wrote on their bank that had been damaged by the post office. I doubt I'll ever step foot back in the place.
