Goodwill Retail Store is a 501(c3) nonprofit organization that operates 30 retail stores and two outlet stores, about 53 Donation Express Centers, and 13 Career Solutions Centers across Middle and West Tennessee. The store is large, well-organized, and regularly tidied up, with fitting rooms available. The staff is visible, putting out new items and doing maintenance, though the checkout lane was not always staffed. While the organization can be messy, with items in the wrong parts of the store, the selection is generally good, with a large variety of inventory and fair pricing. Customers have reported finding excellent condition items, including recliners and Funko pops. Overall, the Goodwill Retail Store is a clean, polite, and recommended retail experience, with a wide range of products and helpful staff.
