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June 2025 by Erma Bazemore
I had shingles and I went through a few different medicines the pharmacist explained how to take them each time I came, and he would inform me if I should stop taking one medicine. Each time I could tell that he was concerned about what I was dealing with. Thank you God bless you
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March 2025 by Charlotte Vurgun
Usually great. The little clinic is the best but the pharmacy has terrible attitudes and my doctors office even said how terrible they treated them. Do better and train better.
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December 2024 by Ben Carlson
Called to see if they have a certain drug in stock, they told me it’s not policy to tell people without having a prescription in there pharmacy. Probably the dumbest policy known to man, what if I u send in the prescription and they don’t have it?? Now I would have to go through the process all over again. Seriously dumb
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August 2024 by Harry Collis
Very helpful in a trying day. The tech went above and beyond to get the prescription filled.
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March 2024 by Mike Nelson
Awesome staff!!
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December 2023 by George Sortor
I realize this pharmacy has had some challenges with finding staff and for awhile the service was slow and honestly at times a little frustrating. With that said I've always been given great service from these folks considering all their challenges. I feel now they have overcome and conquered and are working diligently at continuing to provide a Great Service. Thanks Kroger Pharmacy you guys Rock.
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October 2023 by Missy Harrell
Worst pharmacy ever!!!!
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August 2023 by Denise Kubica
All pleasant interactions. They've answered my calls, answered my questions, never made me feel like a nuisance, and always have my Rx'es in stock. I've never had an Rx error in the 4 years I've used this location, and have even received a heads up that they had to alter a generic used for one of my Rxes. That had never happened for me in another pharmacy before, so that was great. I like that the text prompts to pick up work and include what I have to pay. Easy to change insurance with them too. No complaints and not sure why anyone else would either.
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June 2023 by Dee Dee McGill
I’m really sad that I am leaving this. I use to come here all the time but I will be switching pharmacies now. I have a medication about two weeks ago that was called in for my husband. It was called in around 12pm so we arrived around 6pm to pick it up (we never received a call or text but thought it would be ready.). When we arrived they said they were out and would not have anymore till tomorrow. I was upset that they still had not called or texted me to tell me this and when I asked them if they were going to tell me of this issue before I came the lady at the counter looked so confused why I was asking that. I thankfully had the other Krogers in Spring Hill fill the meds for me in less then 20 minutes due to needed it asap. Now yesterday the same thing happed.I ordered medications from my doctor, my husband when to get it, they told us to come back at five, I got off work and rushed over to get them and they told me to come back tomorrow. Lack of communication and professional are why I am leaving.
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May 2023 by Chris K.
Didn't go in the store, just stopped for gas. Great price and the attendant was very nice. Pump areas were well taken care of too.
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November 2022 by Patrick Knoell
Straight up, the worst pharmacy ever. Under staffed, long waits, rude employees are the norm. You call in a prescription refill, don't count on it being there. I don't entirely blame them though. They are extremely under staffed and stressed out. I know I would be.
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November 2022 by Noah Potts
I would avoid this pharmacy if you NEED medications in a timely manner.That’s just how it is ??♂️ I don’t blame the pharmacy workers though, they seem overworked and stressed out of their minds.
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August 2022 by Alysia Burns
Kroger pharmacy at Port Royal has faced many challenges since the outbreak of Covid and remodeling of the store. I've felt really bad for them, seeing the long lines in the store, when the drive thru was closed and they were short staffed. They've always had a pleasant attitude. They went above and beyond when, due to supply chain issues, they weren't able to get one of my medications. They checked for me almost weekly to see if it was available. I'm always greeted with a smile even when the person before me had been very rude. Kudos to the pharmacy staff for great customer service through all of your many challenges!The only thing I don't like that has changed recently is that they no longer accept GoodRX coupons. I'm pretty sure that's a company wide decision; not just this location. I do wish they would start accepting GoodRx coupons again.
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May 2022 by Chris C.
I feel like there's a managers meeting at night trying to come up with ways to make the shopping experience worse. When I think I've had the worst experience, the next time I cave and go here this place says "hold my beer". I prefer to drive across town to literally any other place to get groceries. Can't say I've had one good experience here. There's no logical reason to hate anything this much, let alone a grocery store.
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February 2022 by Liesel H.
They appear to have cut back on store hours. This place used to close at 11pm, but now they close at 10pm. This is very frustrating because nothing in this town is open past 10pm. Also ever since the renovation and expansion, it takes me twice as long to find anything and none of the employees know where anything is either.
