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November 2023 by Jazsmin Robertson
I enjoyed my experience when working with Mr. Dylan. I was able to be well informed before making a decision on the bed. During the process I didn’t feel pushed to purchase a certain item or overwhelmed with the options at hand.
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November 2023 by Avram Mischoff
Dylan made above and beyond efforts to meet my families needs. He treated us with true compassion, empathy, and kindness. I know where we will be going for our future needs.
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November 2023 by James Tweedy
Outstanding customer service. Salesman was very knowledgeable about all the stores products and deals. I definitely will be back again.Cheers
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November 2023 by Derek Newlin
Walked in 15 minutes before close just expecting to look around and get some prices… was greeted by sleep expert Dylan. He was so so helpful and patient answered every question i had. He stayed over an hour and half to help me secure this mattress and base. As someone who works in sales Dylan knew what he was doing and was very educated. 10/10 customer service was a great experience thank you Dylan you’re the best!
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November 2023 by Robin Peck
They were extremely helpful, especially Greg who helped me. Very knowledgeable. I’d totally recommend this Spring Hill store and these people!! They were awesome!!
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September 2023 by James Budwell Marketing
Wade and Dylan were amazing. I had a negative experience with the online order, and just had enough of it. I came into the store to see if they could help. Not only did they help, they showed me exactly what I ordered, and if I wanted something else. They also showed me the deals available, and I ended up getting something better. Thank you so much Mattress Firm!
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September 2023 by Wendy B
I enjoyed shopping at Mattress Firm in Spring Hill. Dylan Hall was very welcoming without being pushy. He is very knowledgeable about all of the brands that they carry & asked pertinent questions to help me choose the best mattress for me & my husband. Once we determined the one we wanted, the actual purchase was easy & efficient. Every part of the delivery of the mattress & accessories was explained & all deliveries happened right on schedule. If you are looking for a hassle free mattress purchase, Mattress Firm in Spring Hill is the place & Dylan Hall is your guy!
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September 2023 by Ray and Kathy Bussieres
Raz was extremely professional, informative and pleasant to work with. We experienced absolutely no high pressure sales tactics at all. She answered all of our questions intelligently and completely. All in all a very enjoyable experience.
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September 2023 by Jeremy Elsasser
Dylan was amazing. I am in sales, and he is one of the most genuine, caring salespeople I have seen. He truly cares about people.
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August 2023 by Tiffany Owen
**update** — bed was so lovely but we kept sinking into each other, tried many remedies including putting pillows under the mattress ? well today found that on the bottom of the box spring there was broken slats.. called to see what could be done and they’re replacing no cost! Pretty confident it was delivered this way but not 100%. Will definitely check out the replacement thoroughly!!Greg was awesome! So kind and helped us get what we wanted! Can’t wait to get our new bed!
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July 2023 by Bobby Allison
The sales guy was absolutely awesome he gave us his full attention and helped us decide the perfect purple mattress for us and pillows he was very knowledgeable in his sales for Purple Mattress
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July 2023 by coco simmons
I worked with Greg Faust and he was excellent. He was extremely knowledgeable and couldn’t have been nicer. He works at the Brentwood, Tennessee store.
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July 2023 by Justin McBirney
Dillon was incredibly kind and helpful. We are new to the area and he went above and beyond to interact and help us. Will always recommend great customer service
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June 2023 by Marsha Pattison
Dylan was exceptionally helpful and knowledgeable in helping me select an adjustable bed today. He was patient as he thoroughly answered my many questions. It will be delivered tomorrow.... now that's service.
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June 2023 by Lyn Eastlick
Great experience! Dylan was knowledgeable, understood exactly what we needed, provided information so we could make a wise choice! Highly recommend this shop. Ask for Dylan!
