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January 2024 by Michael Aita
Worst insurance agent I have ever dealt with. My mother had a policy with them for six months and sent a letter to inform the agent that she had found a different insurance and wouldn't be continuing her service with Allstate. They have used information on a check to renew jer policy not once but twice, even after proof of her new insurance was sent to them. They have terrible customer service and treat their customers rudely. Never use this agent.
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October 2023 by Ethel Dillingham
You all are awesome great people
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August 2023 by Michael Nobles
You are not in good hands with Robert Graham. Robert Graham does not seem to care about keeping his clients.I have been having difficulty with a claim, Allstate representatives say it is the fault of Robert Graham's office. Maybe they are blame shifting. Shifting blame and responsibility seems to be the standard for Allstate and Robert Graham and his employees.I've also tried to review my coverage with them a few times and spoken with someone named Charlie, he always says he will call me back, and he never has.
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May 2023 by Darryl Head
Canceled all policies with allstate and robert Graham. Getting the run around from allstate and they say they are going to remove my money from my bank. More to come.....refuse to send me confirmation of cancelation or non-renewal. Tells me they were just going to remove my money from my account.
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April 2023 by Doug Martin
I understand there are a lot of positive reviews, unfortunately this is not one of them. Had an issue where a payment did not go through, we called Robert's office, were told the matter would be taken care of then preceded to get cancelation notices. After 4 phone calls to their office, Robert finally got on, Wanted us to provide documentation we tried to pay. The payment did not go through, there was no documentation. Kept trying to put the blame on us. Kicker however is when my wife was talking. Robert simply talked over her, would not let her speak. When I asked him to stop and let her finish, he brushed me off, escalated his speech attempting to drown us out and simply disrespected us, especially my wife. It was at that time we knew we could not trust Robert and his staff and took our business elsewhere. Unfortunately, this was not the first interaction like this with Robert, just the last.
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March 2023 by Judith Marie Rudderham
Whenever I have a question, they are quick to answer. This is worth money in my pocket.
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January 2023 by Robin L.
Very unprofessional when one calls one a Bit** and then lies about it even though an employee heard Robert Graham call me that is worthless. Not only did he lied about telling us to fix our porch and not to file a claim which was wrong we had to fix it with our own money. They would never call us back. Then when we filed a claim after waiting 6 months for them to call the damage was already done to the structure and then the adjuster lied on the denial claim. Stay away from a company that lies to you. Look on Twitter for the reviews of them doing customers wrong that will tell you the truth. I'm not the only one with problems with this company. You're in good hands with Allstate is bull crap.
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October 2022 by Tim Duncklee
Rob and his team are great!
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July 2022 by James Huddleston
Robert is a very diligent insurance professional who has the customer's needs at the top of his list. He takes the time to fully listen to his customer to provide the best coverage at the best premium rate.
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March 2022 by Cindy Hemingson
Robert Graham of AllState Insurance is remarkable! I was a very reluctant customer transfer from another agency. He was very helpful, patient, and faithful in providing me needed information to sway me to his service. I saved hundreds of dollars from having multiple cars and a home on my yearly premiums. The service that I receive is top notch!I have recommended this service to many of my friends since. Please consider to change to it for yourself. It will provide you with extra money in your pocket, care when things go wrong, and peace that when something does happen that you will have someone to help you through it.
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January 2022 by Jessica Reagan
8 years ago I was a first time home buyer, with a 10 year old daughter and a brand new baby. The buying process was so stressful on me, I was scared, nervous, frustrated, all the emotions. Robert Graham with Allstate was one part of the process that was stress free, wonderful to work with and gave me the prices I needed and super easy to get going. I told him what I need and he took care of the rest! Clear communication and had me ready to go the day the papers were signed. I am so appreciative of how well Robert and Allstate took care of me and my family and have continued to do so all this time.
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January 2022 by Lanna Smith
These guys are great!
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July 2021 by Deborah Penzin
They have not done anything but keep tell me they would take care of things I left them in Feb and they said that I would have no problem as long as I gave them proof that I had other insurance so I did and then in April I got a bill and I call and they said that they would take care of it so ok but then in June I got the same bill and called again and talked to a lady and she said that she would get it all straightened out so once again I believe them but I came home from work and what do I get no not another bill but a collection company not cool All-State keep to your words and get it fixed
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May 2021 by tommy sanders
Shopped many insurance companies and decided to go with allstate. Robert and Mike were both very helpful and professional. We would highly recommend either of them and have sent them referrals!
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April 2021 by art relitz
very prompt with any request and is a good value , that why they say you are in good hands.
