SEPHORA at Kohl's receives positive reviews for its excellent customer service. Staff are described as polite, professional, quick, and efficient. Employees greet customers readily and help with finding products, such as matching foundation shades. They are noted for going above and beyond to assist, including searching for items online and resolving account issues. The service results in customers being helped effectively and in a timely manner.
I came in needing a foundation match and everyone was quick to greet me and ask what they can do. In and out in 35 minutes. Great customer service.
June 2024
Had a great experience. Everyone was super helpful.
June 2024
I went in look for a new foundation because the shade I had at home didn’t fit right. Kyleigh, one of the employees helped me find the perfect shade.