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January 2024 by Kira Madison
The experience was great!!! The employees are so nice and welcoming. The dress selection is amazing and very well organized!
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October 2023 by Jennifer Whitson
We always have great experiences with Spring Hill Formals.They have a great selection and amazing customer service.Chamberlyn was our stylist today.She is very knowledgeable,patient,and super sweet?
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October 2023 by Stephaine Hanger
Riley was the best! She helped us pick the best dress and was super patient and the rest of the girls are awesome! 10/10
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August 2023 by Sarah Bond
Another wonderful visit, Chamberlain was so helpful! We are so lucky to have such a great spot locally. Fantastic service and selection!!
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May 2023 by Kamilah Iddeen
The best prom dress shopping experience. From the front desk to the young lady that helped my daughter try on multiple dresses until she found the perfect one absolutely grateful. Thank you
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May 2023 by Morgan Johnson
They are very rude and unhelpful. Don’t like the way something looks or fits- good luck. They will shrug their shoulders and say oh well. Trying to get fit for a tux-good luck. They are very unpleasant to talk to and for the price I would say that there is definitely somewhere else you could get a much better experience from.
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April 2023 by Melissa Asher
Absolutely rudest people I’ve ever dealt with. We spent well over $600 on a dress (never worn, tags still on the dress) and simply asked if we could exchange for a smaller size and the answer we got was the dress would smell since it’s been in our house! What??? I’ve never heard such a thing. All I can say is, if you’re looking for a prom dress go to GLAMOUR FORMALS where the staff is kind, helpful and non judgmental.
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March 2023 by Christopher Williams
Professional team and very flexible. My daughter absolutely loves her dress! We'll definitely be back
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February 2023 by Shannon Meadows
Sydney was amazing with my daughter in helping to find a perfect prom dress. We can't say enough good things about Spring Hill Formals and Sydney. Highly recommend!
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February 2023 by Lance Green
Had a great experience with my daughter prom shopping. We were in and out with the help from Kaitlyn within 30 minutes. Everyone was very nice and friendly. Will be back in the future !
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February 2023 by Madison Tuttle
We drove an hour and a half to this store because we called and were told they have over 300 dresses in my size. we had an appointment at 1 and they showed me my sizes and left me with no further instruction. the store was packed and the girl helping us was an inattentive airhead. I was so excited to come to this store but was overall very disappointed with the service. wont be back.
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February 2023 by Laura Howell
Selection good but anyone with girls knows that a 1 hour time limit won't work... and if I am spending this kind of money, I don't appreciate being asked to leave the dressing room. This will not be my first choice next time....
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January 2023 by lexi brown
when i first walked in i was looked at as if i couldn’t afford any dresses, then as i proceeded to look around i was approached by the owner and asked if i needed any help. i told her i was looking for a prom dress and her response was “i can tell by looking at you that you’re a size 00” i found it was kind of rude by the way she had said it and her tone, but i didn’t think anything about it.. they didn’t have a very big selection in my size so i picked what i liked and tried it all on the stylist asked if i had needed any help which i didn’t trying them on. i felt like i was being hovered in the dressing room, i also felt as if i was being rushed by the stylist. don’t really recommend
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September 2022 by Krys
Just like other reviews state, the staff here is horrible. I know the sizes I have been trying on (in gowns) the past few months, with different styles. The staff refused for me to even look in that size. I promptly left and will NEVER be back. Does that matter to them, absolutely not. However coming from Hospitality, I do know customer service and how reviews impact customers. One can only hope this review deters people from shopping at this store.Edit* See how they respond below with placing the disgusting behavior right back on me. Do your research and shop elsewhere. This store is not going to provide a good experience, I encourage you to read the other low reviews as they're very similar.
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September 2022 by Heather Knox
Just wanted to send a shout out to Katelyn! Thank you for all your help with my daughter while picking out her HOCO dress! You were patient and helpful and definitely deserve 5+ stars! Keep up the good work
