Washtopia aims to enhance the car wash experience with its modern facilities and dedicated customer service team. Many customers appreciate the cleanliness of the location and the pleasant scent of the window cleaner. The VIP Wash Club Membership offers a chance to wash vehicles frequently while providing complimentary access to vacuums, towels, and window cleaner. However, some reviews indicate that the wash may not adequately clean all areas of vehicles, with reports of dirt remaining after a wash, particularly on the back of cars. Issues with vacuum suction have also been noted, with some customers needing to check multiple stations before finding one that works well. Despite these concerns, the staff is consistently praised for their helpfulness and responsiveness, especially when equipment malfunctions occur. Overall, while Washtopia has room for improvement in its washing effectiveness, the friendly service and convenient amenities keep customers coming back.
Vacuums have low pressure, car wash leave lots of spots, the last phase where it dries doesn't even get close to wiping the car. Also towels are not stocked constantly.
July 2024
Car hasn't been getting as clean since they upgraded & changed their system.
May 2024
Car came out very clean. All vacuums working. Would highly recommend.