Lowe’s for all of your home improvement needs. Stop by the local Springfield, TN Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store offers a wide range of products and helpful staff to assist customers. Many customers have had positive experiences with the store’s helpful employees. Casey and Timm received praise for their friendly and knowledgeable service, making customers feel confident in their choices. Jerry in the appliance area was also commended for taking extra time to help and sharing his expertise. A staff member in the paint department was appreciated for holding a good conversation and providing personal recommendations. However, there have been some less satisfactory moments. A customer was disappointed with a manager’s attitude, feeling ignored and frustrated by rude behavior when requesting assistance with key copying. Another customer expressed dissatisfaction with a supervisor at the self checkout, who behaved aggressively and prevented them from leaving the store, despite the customer’s misunderstanding about the exit. Despite these issues, the overall impression is that Lowe’s staff, especially Cayce and Frederick, provide friendly service, and the store remains a reliable place for home improvement needs.
Lowes always comes through for all my homecare/ gardening needs.
June 2024
I had a wonderful experience at this store. Casey was extremely helpful and I was so impressed with the quality of the customer service.
June 2024
Today my sister and I visited Lowes in Springfield TN. We were assisted by Timm who was friendly and helpful in our search for a weed eater. He was knowledgeable and made us feel confident we were making a good choice. Thank you Timm. There should be more people in customer service like you.
