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February 2024 by Wayne Slighter
Abigail and her staff are outstanding. By far the best in Robertson County.
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January 2024 by Harry Abbott
Springfield FH provides families with compassionate care and service. Thankful for all you do for the community
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January 2024 by Alicia Perry
I cannot possibly express how much my family and I appreciate the love and support we have received from Springfield Memorial Gardens. The team was supportive, kind, understanding and helpful. Abigail and her team went and continue to go above and beyond! They have been there every step of the way to assist us and answer any questions we may have. Their attention to detail is unmatched. It was comforting that Dad looked so natural and peaceful rather than made up. Beyond that, the atmosphere at the funeral home is one of someone’s home rather than your typical static facility. In as much as one can say they enjoyed a funeral, this one was exceptional. My family will never forget the love and attention Abigail gave us. We will also never to able to repay or thank her and them team enough for making this season a little more bearable.
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November 2023 by Jeff FREY
Outstanding staff and if I lived in the Springfield TN area, I would choose Springfield Memorial as my resting place.
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November 2023 by Frank Finley
Personal touch, caring and fulfilling family wishes provided lots of comfort.
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May 2023 by Darrel Laczynski
My wife and I attended a memorial service for a close friend's husband. We used the flower service provided through the funeral home which upon our arrival from eight hrs away was extremely disappointing and embarrassing. We had purchased a small arrangement that stated: small Spathiphyllum (first photo). What we saw when we arrived was something entirely different (second photo). The plant looked like it was from the local convenient store with some browning on the tips and several leaves cut to remove bad portions. The site does state if they can't provide the flowers chosen they will provide on of equal or greater value. There's no way this is of equal value. Extremely disappointed to say the least.UPDATE: Derek from Flower Express reached out immediately to sincerely address my concerns and he is currently working on an agreeable form of compensation. I'll complete my update as the situation progresses.
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May 2023 by chitty luv2
The staff are pleasant and accommodating before and during your loved ones service and burial. If you need anything afterwards or have questions about where things are or how it's handled, you will be ghosted. Good luck trying to receive a callback or text message. I guess there is no money to be made after.
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February 2023 by Sherry Washington
The genuine love, compassion and professionalism from this staff was overwhelming. This is our second service with family at their facility. The atmosphere is comfortable, bright and cozy.
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November 2022 by brenda boyd
My Mother was buried 12/17/2021. All spring and summer, we were told the grave would be sodden. On 9/25/2022, my sister and I went again and was told we needed a work order. We do not work there. One was made. I have copy. I went there again first of October, no sod. Called was told it only comes in the fall. October fall? Went yesterday, no sod. Spoke with one of the grounds keepers he said he would try and help. Celebration is first weekend in December will there be sod?This is disrespectful of my Mother. When will it end. Did not wait for youy money .we wait on sod. My 81 year old Aunt seeded her grave and added straw. So much more than you did. When will sod be laid? It's not a good resting place.
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June 2022 by Tripp Hodges
I would not recommend this funeral home to anyone if you would like a smooth worry free process after a loved one has passed. First off, the address on my father in laws death certificate is wrong and we have been needing it changed, we have called and contacted numerous times since February 2022 and are told the same thing everytime we call that they have "forgot to file for the new certificate but we will file for it right now" here it is now almost 5 months after his death and still nothing has been done by the funeral home, secondly my wife would like to print out and laminate a copy of his obituary but it has incorrect information in it as well, we have requested this to be changed for the last 5 months and still nothing has been done. Absolute bad business and they do not seem to care about the families that put their full trust in them after the death of a loved one.
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December 2021 by Ashley Harris
Jackie went above and beyond when helping with my grandmothers burial. She provided us will lots of helpful information and was very compassionate.
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July 2021 by Jewel Gant
On the behalf of the Gant family I wanted to thank Springfield Memorial Gardens for helping us during such a terrible time in our lives. They went above and BEYOND to make sure we were taken care of. Even when the post office made a mistake they fixed it for us for free. I will never be able to thank them for what they did for us. I would recommend them for any funeral needs you may have!
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July 2021 by Jewel Samantha
Their staff went above and beyond to right a wrong they did not do! They were amazing as they helped us navigate everything during such a terrible time. I’m forever grateful for their kind hearts in helping me. They were always available and were amazing to work with! I would recommend them for any funeral needs!
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October 2020 by annaleise coats
On behalf of The Benson family we want to thank the loving and caring staff members of Springfield Memorial Gardens! In such a terrible time in our family, they made this process as easy for us as possible. They went above and beyond for us and there is nothing that we could ever do to repay them for that!
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March 2020 by Annaleise Agee Coats
The staff members of Memorial Gardens were the best!! There is no way to repay Abigail and Nina for the wonderful support they gave us with the loss of our son Alex Benson. Our family was in shock. They comforted us and made us feel like we were not alone on this journey. They went above and beyond to help us. On behalf of my family I want to say Thank you for everything! May God bless you! - Annaleise and Bill
