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December 2023 by Bill Dozier
Clean, helpful staff and really like the vacuum area with the window cleaner and microfiber towels.
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December 2023 by Cynthia Brewer
I agreed to a month membership that I was told I could cancel at the end of the month. They actually need 7 days notice to cancel ?I was not told that and they charged me before the end of the month also. All to say don’t get the membership.Washes and vacuums are good but there isn’t a vacuum on both sides so you have to move your car to vacuum the other side. Doesn’t make much since.The employees are friendly.
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December 2023 by Paul J
Ok car wash, bout average. Unless you're running a transportation business that requires an ultra clean car all the time, $25 a month is not really a bargain to sign up for automatic payments out of your account.
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October 2023 by Terry Tanner
I have canceled my membership the price has gone up I am going to clubs carwash the price are better
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October 2023 by Angela Dean
We went through it and had to circle back around. For some reason it missed a lot. But they took care to make sure it got clean the second time. I love that it has the soft dryer that wipes remaining water spots after the hurricane dryers finish. Super nice employees!
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August 2023 by Nicole Powell
Always a pleasure and the attendant found a rim cap that came off the last time we went thru!! My husband was so glad y'all had it !!! Thank you a bunch!!!
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August 2023 by Janie Noles
First time at Tidal Wave, great car wash, I highly recommend.
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August 2023 by Mack King
The people were very pushy,Wash did not do a very good job and Vaccums suck I would rather go to the new wash up the street they do a way better job
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August 2023 by Hannah Jackson
I usually do not use a different wash than wash me express, which recently turned into club car wash in Springfield but during the amazing renovations, I decided to give tidal wave a shot. My car looked no different than when it went in along with very long wait times And not so friendly customer service as I was being pulled through. I apparently was not going fast enough and immediately received attitude wasn’t a very pleasant experience when getting out of my car at the vacuums and seeing that the front was covered in bugs still if you are wanting an amazing car wash with great amenities and smiling faces I would recommend you save your money and take it to club car wash that is two minutes down the road, and a lot better priced.
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August 2023 by Madison Burnett
Need a rack to vacuum your floor mats. Also need to be able to upgrade a single wash when you are a member. I really like the car wash, get my vehicle pretty clean.
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August 2023 by C. Gardner
Takes forever to get in the gate, and you’re stopped out on the street even if there’s only one person ahead of you. I believe this mostly because the the attendant was trying to sell the monthly membership and wouldn’t take no thanks for an answer. I refused the membership because of the automatic renewal, appears to be difficult to cancel. I was told that you must go in and find a manager to do it. The overall program seems to be pressured.. the car was was okay but certainly nothing special.
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August 2023 by wallace hamilton
It probably did a good good for what it is. I did like the vacuum. But there were only 3 cars there at the time also. Suction may go down if it's full. And there are towels and window cleaner that will help that are at the vacuums.
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August 2023 by Jackson Dawson
Wonderful wash!! My car was shiny and it had been sitting under a tree for 2 years but it looked wonderful after my 30$ wash!!! Thanks tidal wave!Services: Auto detailing
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July 2023 by Samaria Fuller
This wash is amazing. Got the best wash and it was definitely worth it. Can’t wait to go again.Services: Scratch removal
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July 2023 by Jonathan Rodriguez
Best wash I ever been to Kassandra was the best employee, she was so nice