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September 2023 by Golden Warrior
Had multiple issues with them, they never added a balance to my account twice, out $300, can't cash checks, and the app keeps resetting my login info.
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November 2022 by megn dee
This bank is awful! Don’t do business with this place unless you want to lose your money. I’ve been locked out of my accounts, my card declines when I KNOW I have available funds and there is no one available to resolve my issue when it’s the weekend. I’ve been left stranded with no access to funds or answers as to why my accounts have disappeared or are invalid and my card declines. Extremely disappointed in this financial institution.
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July 2022 by andrea spitzer
Does this bank have a 24 hour number to call in case of emergencies especially on the weekends I need a bank with a 24 hour phone number you can call during the week and on the weekend
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September 2021 by Jerry Rogers
This bank does not accept cash or checks at their ATMs. Will they ever get like the other banks?
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May 2021 by Tony McRae
Friendly folks. Don’t give bad reviews based on your lack of handling your finances folks....it’s not fair or mature of you lol!!
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December 2020 by Buddy Scott
When I knew I was moving to Springfield a couple of months ago, I began to think about where I wanted to do my banking. I’d had a great experience with my previous “local” bank but they didn’t have a branch in my new location and I didn’t want to go with a national brand bank. Volunteer State Bank seemed the perfect choice for me: local, so they can be more responsive to my needs, plus I like doing business locally when I can. I’ve had nothing but a positive experience with Volunteer State Bank and I look forward to being able to bank there for many years to come! Shout outs to Angela Chowning, the Branch Manager, and Kayce Mendoza (hope I spelled her first name correctly), who have both been super helpful in getting my accounts opened and set up properly.
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November 2020 by Jasper Owens
Good people, terrible bank.
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June 2019 by CLARENCE SCALES JR
THE BEST BANK PLACE TO GO TO THE FEDEX TRUCK AND MEET HIM AT THE BANK AT 2:00PM .13DAY OF JUNE OK.THINK YOU 💒
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August 2017 by Brooklyn Mast
Great bank! Friendly staff who truly care about their customers.
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September 2016 by Joseph Farmer
I banked here for a while. They had linked my checkings and savings without my knowledge or permission so when my checkings hit 0, money started to automatically transfer from checkings to savings, and before I knew it both accounts were dry as a bone. Stupid me for not keeping up with my finances better but still not right for them to link the accounts without my permission as I figured when the checkings hit 0 I would just be declined. What is the pount of Savings anyways if it just spends like a checkings. The manager is also rude and snobby. The other bankers were always super nice though.
