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December 2023 by Robert Joffe
Waiting 1-2 hours in Drive thru or worse inside. Then WRONG PRESCRIBED MEDS GIVEN. USE ANOTHER DRUGSTORE!!@
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November 2023 by Ashley Prior
They have 2 people working the pharmacy on a Saturday at 10:45 am. 6 people in the drive thru and 8 people in store in line waiting. 1 of the workers was in the back MIA the entire time. If you are in the business of wasting your time in lines you’ve come to the right establishment.
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October 2023 by Ryan M.
Was calling in regards to my son's medication waited on hold for 25 minutes just ended up hanging up and will try again tomorrow every time I call this Pharmacy it's a 15 minute wait minimum,what a joke..I'd fire someone over this seeing how others feel this way about the absurd wait time..will be calling corporate but I doubt they care as it's been an issue for a while
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September 2023 by Angela K
I would be giving 0 stars if that were an option. The store manager told me that the reason we were on hold for 30+ minutes multiple times with the pharmacy is they "don't answer the phone". Automated service cannot answer all questions. Definitely lost my business. There are too many places that give even mediocre customers service to have to put up with being treated badly.
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September 2023 by YurBoiNooodles
stopped in today, very, very busy. the staff were great at keeping up with the customers! specifically Dylan, he was my cashier and was great! Super attentive and provided great service!!
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September 2023 by Lisa Wolfram
Very rude and disrespectful. I just called about a medicine I can't find anywhere else and someone told me to call this location and the lady who answered laughed in my face.
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August 2023 by Jin Choi
The pharmacy is a joke. Only one person at Window and no one seems to care. Waiting time is ridiculous. Need to change my pharmacy.Been here more than 15 minutes, and the person front of me just left.
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July 2023 by The FieldHouse
Pharmacy services are really slow, confusing and the staff is not attentive and not knowledgeable.
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January 2023 by Scott Pitt
The drive thru wait time at this location is ridiculous.
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December 2022 by Jenna PRATT
Photo dept staff
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August 2022 by Belinda
Points for having a Fed Ex drop off.
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July 2022 by JF Personal Acct
I could not be less dissatisfied with this pharmacy.They have failed me at every turn.You and your loved ones would be better served literally anywhere else.
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April 2022 by Ariel Barnes
At the Springfield Walgreens they have a cashier named Dylan he is always giving me the best customer service love him
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April 2022 by Michael Rizzo
I wanted to leave this review from my experience last night. I've used this Walgreens for years and things have always been great. The only slight issue I've had is with a specific medication I use a couple of times and the approval/pricing of it.The frustration is really with Walgreens system more than anything else. It provides limited information that does not help the employee or Pharmacist answer questions. Nor does it help get the info they need when they are trying to ask me for something I have no knowledge of because my Dr.'s office handled the specifics each year in the past.Fortunately, Stephen (I believe that's his name) was fantastic in his assistance last night and helping resolve the issue. I believe he's a new or the new Pharmacist there. His customer service was excellent despite my frustration starting to show and he was able to figure out what I needed to do to as a patient to get things resolved. His willingness to spend as much time as it took to help me get a resolution was apparent and his demeanor did not change despite mine being less than ideal.Thanks again and I appreciate your customer service.
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February 2022 by Thomas Rice
This place is a joke, don’t use the pharmacy. Nobody at this location knows what they are doing or how to do there job.