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October 2023 by Thomas M.
Because of my age and health issues I have had to use home delivery from the store. At first I tried the Walmart+ thing and my my first year subscription paying my first year up front . That worked fine for a few times , then one morning I get a notice to pay for another subscription, and like a fool I did . To make along story short I was finally forced to cancel my subscription and remove my method of payment from my Walmart account . Like a fool I gave Walmart another chance a couple weeks back with a home delivery order from the grocery department. Again there was this charge of $9.92 separate from my grocery bill including deliver fee and driver tip . After reaching out to customer service about the unauthorized $9.92 charge a customer service rep cancelled the pending charge on my debit card but worsens my situation by recharged my debit card $192.22 again for my original order . I have been trying for the past ten days to get the over charge returned to my account. It has been nothing but a nightmare . I have since removed my method of payment from my Walmart profile to prevent further unauthorized charges and currently still in the process of being recharged by the system Walmart has . Hope my sharing my Walmart experience helps someone else when deciding to shop Walmart online
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July 2022 by Justin C.
Alot more selection than our local walmart, little sketchy of a place at times & wasnt too enthused with the receipt checker at the entrance like its Sams club or something but I'll be back when in town regardless!
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April 2020 by Rhi B.
This Walmart is TERRIBLE. Not only do they ring up items more than once while checking out, usually they don't bag a few things you buy either and don't realize until you get home. The cashiers are sloppy with their work and don't pay attention at all. It take forever to get a manager and the workers never want to help you find things. Highly recommend you don't go to this Walmart.
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August 2017 by Lovelyday S.
The Optical center at the Springfield location is a total ripoff and a con IMO. as soon as the clerk found out I had $450 on insurance to spend he went to work with his little calculator for 20 min while I sat there, giving me no options or telling me what the hell he was doing. Then when the bill was wY beyond that he was cryptic about the charges then finally admitted he used items from FIVE years ago to come up with a price for my glasses! Then had the nerve to try and sell me sunglasses for $250. A total hustle and when I confronted him he didn't even en defend himself. Go somewhere else. I am as I felt totally ripped off on behalf of my insurance company.
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May 2017 by Harley H.
Worst Wal-Mart in the chain, there prices are higher than other Wal-Marts. They carry nothing that the Wal-Mart 5 miles down the road carries, you mention it to a manager they laugh it off like it's a joke. The shelves are typically in stocked. With the exception of a few cashiers the staff is unfriendly. I'd rather drive the extra fee miles.
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March 2017 by Morris W.
I shopped at Walmart for years. Went there for everything. Not any more. I have autism and the people like Direct TV who come in to Walmart to try getting people to sign up stalk me and try to sign me up. I have complained and the Walmart management would say they understand, but nothing ever gets done about it. I want to shop, not be harassed. That is one reason I quit shopping there. Also, the parking lot is not well lighted thus I don't feel safe, kids throw toys and nobody stops them. The management could care less about the customer. The shelves are NEVER stocked well, checkout is a joke. Not long ago it took 20 minutes to get checked out and only 2 people were in front of me!
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November 2016 by Jordan F.
This. Walmart. Is. A. Joke. If you need anything done aside from checking out, it will take forever to get a CSM, which is a "manager". When they do decide to show up they're clueless to the procedures of the company they work for and manage people. When employees are openly speaking to customers about the level of dissatisfaction with their management team, it's time for a change. Completely understaffed and no one cares about the most important thing...THE CUSTOMER!! Don't forget they're the ones that pay your employees.