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July 2023 by Amanda Hutton
Spent lots of money on my truck here including a B&D transmission. Install not great and they won’t make it right. Don’t waste time or money here. Got it right by another place and here’s what they messed up. I took truck to Dons a month or so after install in 2020 because I was getting a torque converter error code and they told me I only needed a tuner if it kept throwing code. They straight up lied to me instead of trying to fix the install issue.See below the fix (done by a stand up shop in ABINGDON)of the incorrect install done by Dons. They also refused to look at it recently and make things right truck was parked there for at least a month.DESCRIPTION AMOUNTConvertor shipping$150.00× 1$150.00Convertor repair (cut, clean, reclutch)$550.00× 1$550.00Re-clutch trans$500.00× 1$500.00Seals$95.00× 1$95.00Bearings$50.00× 1$50.00Valve body rebuild w/ shipping$700.00× 1$700.00Billet accumulator$45.00× 1$45.00Billet lever$45.00× 1$45.00Billet strut$35.00× 1$35.00Transmission bench time labor$1,000.00× 1$1,000.00Labor-r&r trans$110.00× 7$770.00Transmission fluid (dex/merc3)$33.46× 5$167.30Shop supplies$25.00× 1$25.00First service needs to be done 4-500 miles after pickup to keep warranty. Mileage is at 217,716 at time of completion.$0.00× 1$0.00Removed unit fromt the truck, tore transmission apart. During disassembly, found double stacked end play washers, over heated torque converter, and damaged valve body internal casting. Due to low converter lock pressure, converter clutches slipped from internal leak. As the slip became worse more debris was introduced into the fluid causing more damage to clutch packs and bands. Torque Converter was cut open, relucthed and rebalanced. Valve body channel plate was replaced and rebuilt with Trans go shift kit. Forward clutch pack was reassembled with GPZ clutches, and a new bellville spring. Direct clutch was modified to run 7 clutches, and overdrive brake clutch pack was modified to run more clutches. All gaskets, bushings, seals and bearings were replaced. End play was corrected with the correct intermediate shaft shim and a Over drive case saver.Service: Transmission
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January 2023 by Kieffer Keller
Talked to him on the phone, always a pleasure to deal with. Taking my truck in next week for repair.
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October 2022 by Craig Cottongim
They actually charged me less for labor than they quoted me, they installed a new dual disk clutch in one day, and they were easy to schedule with. I highly recommend Don’s especially if you have a Dodge/Ram truck.Service: Transmission
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December 2021 by No Name
Don Peters is a treat others as you would want to be treated person. Don knows his work, shop and his team. The amount of honesty, knowledge, professionalism and value of teamwork is amazing.Service: Transmission
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November 2021 by Larry Taylor
My 2015 Ram 2500 needed a new turbo.They instaled a new Cheetah Fleece VGT turbo on my truck. Runs great now excaust brake works now very happy with truck.
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October 2021 by Steve Mclaughlin
Just moved to the area and happy to find a reasonably priced place to bring my truck in for service.Dealers will tell you it will take over twice as long as what the job really takes.They are currently looking for mechanics, so be patient when you're trying to schedule work.
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September 2021 by Angela Lehan
Absolutely great people! Do very good work and stand behind their work. My truck will not go anywhere else they treat you like they would want to be treated and are very knowledgeable about the vehicles.Services: Oil change
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February 2021 by Carl Mullins
Don Peters is a treat others as you would want to be treated person. Don knows his work, shop and his team. The amount of honesty, knowledge, professionalism and value of teamwork is amazing.
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October 2020 by Steve Hutson
Great knowledgeable people, great shop if you want it fixed right!
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September 2020 by Re Re
Don is my only diesel man that I use for my isb cummins in my rv
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July 2020 by Junior Christian
They did work on my truck that I didn't ask them to do. The total cost was 600.00 dollars higher than the original estimate. I felt like they should have contacted me before doing the work.
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June 2020 by Ray Peters
Has what I needed at a reasonable price. Very knowledgeable.
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February 2020 by Randy Winstead
Always great service and super nice people
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February 2020 by Cristi Winstead
Don knows his Dodge trucks!!
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January 2020 by Cody Jones
Great country cooking that tastes great!!! Friendly staff!!! Clean place!!! I've even eaten there with my mother law!!!
