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March 2023 by Kevin Murphy
They work with you and have great prices on there inventory my personal opinion everyone should check um out
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December 2022 by OutlawFarms
Have a dryer that's not working properly and they refuse to fix it due to someone in there store messed my account up and there blaming me for it. We'll if the dryer causes a house fire your company buy me a new house and replace everything that was inside it. This issue has been known by the store since October and they didn't fix it then and now it's not working properly and possibly have a short in the dryer and there refusing to do anything about. Sad to say that I will never deal with this company ever again due to the bad customer service.
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August 2022 by Chris Smith
Awesome place to get stuff ? really liked the delivery guys and got treated professionally. Appreciate my new refrigerator
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July 2022 by Misty Patterson
Was better when Scott was management. Now they manger and most definitely the assistant manager is not for customer service when u tell them when u get paid and they don't fix it and u have late charges cause of that it's not our fault they need to be taught to listen and then I have to restart my stuff somewhere else when my stuff was about paidn off that's wrong and not the way u do business and yes I'm letting everyone know. Well never deal with them again till they ever put someone in there that knows how to run a business untill then I give them a fat zero and this is sweetwater tn
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November 2021 by James Huffor
Friendly staff. Gave us the answers we needed.
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September 2021 by Katherine Walker
Could not be happier with my local furniture store! We looked at countless furniture sets due to mine being backorder for months. They hung with me until I got just what I wanted! I won't go anywhere else! I love they are a local East Tennessee owned company.
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February 2021 by Shelia Ann Sledge
this use to be a great place ,but Nick took over as manager and because they ran my debit card before 4 pm I got charged 3 different times for over draft fees , when the other managers had no problem doing this ! Nick said he could not put a time in to run my card I said thats fine take it off I will call make my payment , thats when he ran it 3 weeks in a row after I asked him to take it off ! then when I said something about it he told me it was the computer not him , that
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December 2020 by Douglas Fain (Project7410)
Honestly if I need any furniture in the future these guys are going to be my first place to consider. Not only are their staff friendly and more than willing to work with you, not only are the drivers good and making sure you get the correct items and they are brought inside carefully and put together correctly, they also have a beautiful selection both inside and online. If you need furniture or appliances, this is the place to go.
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December 2020 by M&T Glab
Liars no way to contact a customer service we had to put our furniture together ourselves it was all packed from factory only to open an find Rips in the cushion. After over 3 months we get no replies no help and a coush that's useless we are paying for. We can't even get a call back unless it's to pay them. Never use this company they have no management or customer skills and it's sad they don't care. Never use them it's not the first problem due to lack of management so no wonder the stores are closing. And there's full warranties so why wait this long for help when I ordered furniture they get it to you quickly so how can they not fix a warranties issue in a timely manner. Cons is all they are who pass the reasons around to blaim everyone. I called Ashley no repair tickets were sent until I called breach of contract an asked for all my paperwork so my lawyer could step in as I see he will have to. Go across the street N use any other rent to own.
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December 2020 by mikey Warwick
We have bwen customers there for year's. They will always work with you and always have the best deals.
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October 2020 by Crystal Scott
I have yet to receive a receipt from this place after a year of them drafting payments out of my account. Then i stop the card and the harassment comes in saying im very far behind but can't provide me any receipts! Ps their delivery drivers are good for having a beer with you while on the clock!
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July 2020 by Douglas Fain
Honestly if I need any furniture in the future these guys are going to be my first place to consider. Not only are their staff friendly and more than willing to work with you, not only are the drivers good and making sure you get the correct items and they are brought inside carefully and put together correctly, they also have a beautiful selection both inside and online. If you need furniture or appliances, this is the place to go.
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June 2020 by Linda Back
Love the people and services
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March 2020 by Katie Reed
Mark is the Best and will work with you
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February 2020 by Heath Roberts
Good prices and very friendly
