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August 2023 by Jo Beliles
Very helpful ladies who did what they could to help me get my return package mailed.
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May 2023 by Terry
Friendly people, good prices
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March 2023 by Raquel W.
Very useful place , helpful ladies both times I've been. Great one stop shop in a pinch. When you don't feel like driving to. And for a notary it's nice to have options!
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October 2022 by Marilyn M.
I have used this location for several years. I have always had excellent service and customer care. They have my contacts for shipping stored in their database. And,, a quick fact,, I had a very large flat odd shaped item to ship and no box for it. I brought it into the store to ship, hoping they could help me. Absolutely was the response I received from the two very pleasant ladies behind the counter. They searched all over their store and found a box that could worked to ship it!! Not only that,, the extra mile they went to for me was....... I was not CHARGED FOR THAT LARGE ODD SHAPED BOX THEY FOUND AND GAVE TO ME! Now that's how customer service is done! I wouldn't think of going anywhere else. 5 star service with a smile!
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August 2022 by Joshua Nelson
I had a package to return to Amazon via UPS and I needed to print off a return shipping label. Even though Mailboxes Express doesn't ship UPS, they were still happy to assist me in printing the labels. Plus, they only charged 25 cents per page! Also, the 2 ladies who were working there were very helpful, courteous and friendly. Great business with great people!
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May 2022 by Josh Nelson
I had a package to return to Amazon via UPS and I needed to print off a return shipping label. Even though Mailboxes Express doesn't ship UPS, they were still happy to assist me in printing the labels. Plus, they only charged 25 cents per page! Also, the 2 ladies who were working there were very helpful, courteous and friendly. Great business with great people!
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August 2020 by Tamara Thompson
Love this service!
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November 2019 by Scott M.
Beware... HORRIBLE FedEx drop location!!! Horrible customer service! I dropped off a return parcel, complete with FedEx RMA return label, on Friday. The clerk told me that the driver had already picked up, but that the parcel would be scanned into the system. I requested a drop-off receipt, which was provided. As of Monday, three days later, no uploaded tracking information was available on the FedEx app or online. I also called FedEx on Monday and they confirmed that they had not received any uploaded information that the package had been dropped off. When I subsequently called Mailboxes Express to inquire about the absence of any uploaded tracking information, the employee became immediately defensive and belligerent. I asked why I had not been informed on Friday that Mailboxes Express, an authorized FedEx drop location, did not have the capability to upload tracking data into the FedEx delivery system as they had falsely indicated when I left the package. The employee became even more angry, rude and offensive and REFUSED TO HAVE FEDEX PICKUP MY PARCEL! She told me that the parcel would be waiting for me to pick up. Consequently, I had to make a 45 minute round-trip to recover the parcel and take it to another location for shipping. When I arrived my parcel was behind the counter - separated from the other outbound parcels. I can't begin to emphasize how rude and unprofessional this employee was over the phone and when I arrived to retrieve the parcel. She refused to ship my parcel on Monday, even though I had been waiting since Friday, simply because I inquired as to why no tracking information had been uploaded into the FedEx delivery system as promised. This parcel was an approved RMA return, complete with return label, and the recipient was waiting for tracking information in order to ship out a replacement product. I am under a time sensitive return window regarding this product. As a result of this employee's belligerence and unprofessionalism, my return has been unnecessarily delayed for three days. Please do not trust Mailboxes Express with your sensitive and important deliveries - go to a reputable shipping location!!!
