“I have used this Cricket location several times with outstanding customer service. I really appreciate the customer service of the manager (Kay). She has helped me with problems with my phones or with my service. I found her to be patient, caring and determined to help no matter how long or tedious the solution.”
“We get our phone cases here every time we get new phones. Very kind and helpful owners. Great place to visit if you need a good case for your phone. Our phones usually go out before the cases do.”
“The customer service representatives are always helpful and friendly making for an enjoyable visit each time I have been there. Thanks for having a store that is open and helpful to the people of Tellico Plains! Don’t know how anyone could forget us, but they have! 🤣 lol.”
“Angel and Matt were both amazing, very professional, friendly and transparent. They both helped me in fixing and understanding my situation with my bill. Excellent customer service and I highly recommend the Sweetwater store.”