Five Rivers Pet Emergency Hospital
VeterinariansHours:
2040 W Hwy 11E, New Market TN 37820 Hours
About Five Rivers Pet Emergency Hospital
Five Rivers Pet Emergency Hospital provides emergency care with a personal touch. Staff and doctors, like Dr. Howell, are caring and keep pet owners informed. They take the time to explain everything, offering emotional support during difficult situations. The hospital is open late and is great to have nearby. Compassionate and gentle, the team does everything possible to help pets in distress. Recently, the hospital moved to curbside service only, which has made it harder for some families to be involved during treatment. While the staff treats pets nicely and shows kindness and patience, some clients feel the curbside system limits their ability to stay with their pets or be present during procedures. The hospital can be quite expensive, especially for emergency after-hours visits, but it remains a trusted place for urgent care. Despite some challenges, such as waiting outside in cold weather and restrictions on family involvement, the staff’s compassion and care, especially during difficult moments like euthanasia, are highly appreciated. The hospital also provides a private area for families to be with their pets for special moments and even offers Hershey’s kisses for a "last kiss."
Most Recent Reviews
February 2026
We were visiting Sevierville and had an emergency with our boxer. Dr. Zeise was the most comprehensive, thorough and compassionate Veterinarian we have found when traveling. Excellent service at Five Rivers Pet Emergency Hospital.
February 2026
Great service! Definitely will use them in the future.
February 2026
All the staff were very kind and helpful. They seem to truly care about the wellbeing of your pets. I am thankful to have both my fur babies back home and on the mend!
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