Food City is a community-focused grocery retailer with a strong presence in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, the store has been serving customers for over 100 years, emphasizing value and quality in their offerings. Customers appreciate the extensive variety of items available, especially from the deli, which is noted for its great selection. The delicious aromas from food being prepared both inside and outside the store add to the shopping experience. However, some customers have raised concerns about overcrowded aisles filled with floor displays that can obstruct views and make navigation difficult. While the store offers a wide selection, there have been complaints about the availability of certain products, particularly beef. Additionally, shoppers have noted that shelf prices do not always match those at the scanner, leading to potential confusion. Customer service experiences vary, with some employees being described as helpful and friendly, while others are perceived as less engaged. The store can become very busy during sales, making shopping stressful for some. Overall, Food City strives to provide a comprehensive grocery shopping experience, but customers are encouraged to pay close attention to product freshness and prices during their visits.
I like city. I’m not from around here, but this is the grocery chain in the area. Great fresh meat and seafood store is well organized and clean.
October 2025
Great prices , almost everything we need for meals. Well stocked. Helpful and Friendly service. Highly recommend.
October 2025
After a huge disaster with a wedding cake getting canceled the day before at Walmart Ariella came to the rescue and did a wedding cake for me!! I am so grateful to her for being so helpful when I was so upset
