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September 2023 by EarnedDragon 952
Terrible customer service. Got locked out of my mailbox and had to reach out to corporate due to them holding my mail. No one there knows how to do their job. This place would be great for a first amendment audit.
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March 2023 by Terry Logan
Several packages to our Tellico Plains address have reached the post office and then been sent on to Knoxville. From there it gets sent to Chattanooga (where it originated from) and then back to Tellico Plains. Today, we had 2 packages coming in. The postman/lady (don't know which) brought one to the house and left the other one, along with regular mail, in the mailbox. Not good service at all.
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January 2023 by Christopher
I have had issues receiving my mail, so I went to the Tellico Plains Post Office and they were so helpful and went above and beyond my expectations to figure out what was happening with my incoming mail. I want to Thank them for the information and assistance in resolving this issue in a quick, and professional matter...
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August 2022 by Kristina Armentrout
They found my package! I was waiting some medicine and I was worried that someone else got it but the shipper listed a different tracking number from the one that was on the actual package itself. They were so helpful with finding my package. Thank you so much! For helping me find it!
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August 2022 by Sharron Thompson
Growing up in Tellico, I’ve always been acquainted with just about everyone in this small town. Throughout the years, our town has grown with the addition of some new folks that call our town home. Even though there have been some changes, one thing remains constant-there’s still a friendly face and helpful soul behind the counter at the post office. It’s almost as if Roberta Childress trained these folks on how to be “Home-grown Tellico” because I can assure you, they are as kind as can be with a friendly smile every time I walk through the doors!
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August 2022 by Dawn 109
Friendly staff. Great service. Always greeted with a smile and extremely helpful with any questions.
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July 2022 by Chloe Godsey
Wow, this was by far my best trip to the post office yet. I had to stop in to ship some packages and the customer service was too notch! Missy was so nice she was able to answer all of my questions and she knew how to help me with ease! Definitely going to be using this Post office more frequently!
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July 2022 by G M
Unfriendly staff. My son tried to ship a long package (72"x20"x5") to me, but this PO said it could not be shipped to an military APO due to dimensions. I knew this was not completely true as I have received larger packages. My son was able to ship with USPS ground through a different PO. If this PO was helpful, they would have offered alternative USPS options, not just Priority... No wonder this PO has a bad rep...pathetic.
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July 2022 by Tim Hoffman
I use the Tellico Plains Post Office on a very regular basis and have had a very good experience. Staff is fast, friendly and always ready help.
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July 2022 by Haley Daggett
Awesome service! Friendly staff. Only interacted with them once but it was a pleasant exchange.
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July 2022 by Carla Hunt
Helpful and friendly staff! Especially Jason who greets you with a smile!
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July 2022 by norman mountain
I've lived here all my life and always received the best service. I really appreciate the above and beyond efforts by our local Post office. I can always walk in and see a smile. Even after the clerks have just been treated like trash by an entitled being wearing the skin of a human, there is still a smile and great service for the next customer.
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July 2022 by RJ Sundean
I'm staying here temporarily in an AirBnB (give or take a month) and they refused to deliver anything to where I was staying, demanding that I rent a P.O. Box because they "can't deliver mail to the location I'm at" (even though they did once before already). Very rude on the phone and told me they would "allow me to come get the package today" or the package is being sent back. Why, thank you for "allowing" me to do your job. What a disappointment.Update: I filed a formal complaint with the USPS Inspector General. Hopefully this will help their lack of customer service.
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July 2022 by Justin Porter
Everyone here is friendly, professional, and willing to help with any of my business needs !
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August 2021 by Wondering Bear
You want to give people the benefit of doubt but the front desk lady is rude and hands out excuses for not doing their job. Other carriers do not have a problem but this office hoarded parcels of all sizes, several of which would fit in the mailbox. They kept these parcels without even leaving a package pickup stub for me to know where they were. This is unnaceptable practice. Good luck to anyone getting parcels like a normal person. The town .5 mile down the road has no problems delivering mail of any size.
