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October 2023 by Irene Cooper
Stayed at General's Summit for 6 days, had a great family vacation enjoying the amazing views of the Smoky Mountains above the clouds. Everything was perfect!
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September 2023 by Sharon Davis
Had an issue with our cabin and they were quick to to place us in another one! Loved it so much we’re going to rent it again!! Very friendly and helpful!!Thanks to Dogwood Cabin Rentals!!Also we loved being able to get into the river but do wish the owner would make it easier to get in. It was difficult for us older ladies to get in and out. Other than that it’s great!
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August 2023 by Niveah V.
This is not a positive review; however, it is a completely honest one. My main concerns with this company are their lack of integrity, and consideration, as well as their blatant ability to breach our verbal contract, that was also provided via email. The management is dishonest as he took to respond to an initial review made, "to save face," yet refused to even speak with me, personally or uphold the agreement that was made. To make matters worse, he completely fabricated the truth, as he lied in his response, saying he rescheduled a reservation for our stay; but this is not true. He never did anything to resolve the matter. Due to the gravity of the matter, and the treatment by such individuals, I would not recommend this company to anyone. I was truly disturbed at how someone could be so indifferent and cold.
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August 2023 by Rich Letts
I've not been in years, but the 2 times I have were absolutely amazing. The cabins are pristine, the views are unbeatable, and I'm not sure I've been to a place more friendly to tourists. If you are looking for a beautiful, peaceful place to stay, you absolutely cannot go wrong with Dogwood Cabins ???
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June 2023 by J P
We are so happy we found Dogwood Cabins! We have been visiting the Smokies for over 20 years, and had previously always stayed in Gatlinburg. After the fire (and our favorite rental burned), we decided to give Townsend a try. Dogwood Cabins has a large selection of rentals in a variety of settings, and we have found our new favorite in His Morning Glory. It is beautiful, has a great view, and is very clean. We are very comfortable there! We have found Dogwood Cabins to be reasonably priced, professional, and responsive. Jennifer is so friendly and helpful!
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June 2023 by Andria Mills
Absolutely loved Peaceful Path! Walked in and immediately decided to book it again for next summer. Had just about everything we needed, except could have used a few more garbage bags and dish tabs (I am a neat freak). The vacuum provided didnt work as well as I hoped, but the broom was nice so I was still able to sweep every night! Staff was responsive on the vrbo app and answered my questions before our trip. Enjoyed the quiet environment while still being close enough to town for groceries. I am looking forward to my next stay!
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June 2023 by Amy How
Just checked into Peaceful Path Cabin. The road coming in and out is too narrow. We were excited to walk the path down to the creek and relax on the bench. Huge disappointment. The trail is a narrow path through the woods and is covered with poison oak and poison ivy. We are highly allergic to it and we went all the way to the creek and didn’t see any bench to sit and relax on. Once you get to the foot bridge you have to turn around because there’s a tree down and the field is nothing but tall grass that hasn’t been mowed. We’ve been staying at Dogwood Cabins for years and have always enjoyed our stay but this was a big letdown. Do not rent Peaceful Path if you’re looking for a place to walk a peaceful path!!
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May 2023 by Lydia Haydon
The air had not been used yet for the summer, it needed freon. It was running in about an 1½ hrs. Great and friendly.
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March 2023 by Tracy Sisto
What a wonderful experience, From the moment we called. The kind, thoughtful, friendly lady that answered the phone till the day we left! Our family is still talking about the terrific experiences we had while visiting the mountains. Our cabin we rented was absolutely beautiful! Thank you all for giving us such a wonderful family vacation! We will be back!
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March 2023 by Gabrielle Perdue
The manager responded with dishonesty as he persists to lack integrity of this situation. It required my honest review to even get the manager to respond, he refused contact with me for months, and never returned any messages. This is the first time I have ever received a response from the manager of this property, after “2 years” and that speaks for itself. So, my review stands.Unprofessional, dishonest, and inconsiderate. The staff are extremely rude and disorderly. Very distasteful experience with this company and management, and I would never recommend this company to anyone.This is not a fraudulent review, but that is a fraudulent response. I even reached out to the manager personally before consulting legal counsel. At the time, I wanted to simply discuss this as a civilized matter, but they refused to abide by their agreement as well as contact. It took me posting a review about my honest experience to get a response, and that is truly sad. I sat on the phone with this staff in pure tears trying to explain how Covid impacted this vacation and how it ruined my family, and my life. This company is still putting blame on the customer when I, the customer tried to explain to them that following our previous conversation regarding our reservation, our family was experiencing the traumatic emotions of an unexpected death due to Covid. I would think any company would take something of such extreme, DEATH, into consideration, but they did not. I stand firmly by my review, I have email documents of the callous response given by staff regarding this reservation. For this company to be family oriented, I was devastated that they did not stand by their agreement to compensate our family amidst our tragic circumstances and our life-altering loss. We were never even able to stay or arrange a set reservation due to the staff preferring I call them back, “it was no rush,” because they could not decipher my responses due to my crying. When I did call back, they asked for the results of Covid, I sent it and they said they couldn’t see it in the email. I sent them several more emails with my results, and communication became scarce, so I would try and call and then my calls stopped going through. They went from agreeing to one thing, and then never reaching that outcome, and keeping their integrity. With everything we were dealing with, the way they dealt with us, was heartless.
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March 2023 by Jocelyn Perez
We had a wonderful time with family and friend’s we booked Stratton place, place was well taken care of and clean.We had everything to accommodate the amount of family and friends we had over.The Hot Tube was a plus!Booking was easy, everyone was kind and informative.It’s near Pigeon Forge and Gatlinburg can’t forget Cades cove, so much to doWe look forward to coming back soon.
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March 2023 by charlene slaughter
We have stayed here multiple times and the service has always been excellent they cabins are always spotless. And they all have a beautiful view. I highly recommend these
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March 2023 by Vanna Nepolis
I loved our weekend trip up to the cabins. They were clean stocked up with towels and a great price. Highly recommend going here for a getaway.
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March 2023 by Steve Sprague
Been using Dogwood for years. Staff have been wonderful! Always accommodating! Cabins are clean and well kept. They are like family.
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March 2023 by Patrick Prudhon
Dogwood Cabins is the friendliest service in the Smokies. The cabins are beautiful, Laurel Valley is a dream and we will continue using this agency and service for years to come!
