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February 2024 by Paula LA
Always friendly service and they offer a variety of household, personal items, etc. they also offer a variety of selections on food (cold, frozen, canned, boxed, bagged) at a fraction of the cost. This is my go-to place. If you want to skip the chaos offered at Walmart, I highly recommend this Dollar General where you’ll receive friendly service with a great shopping experience.
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November 2023 by amy mercer
This DG is one of the worst I have been in. The main register is cash only and the employees are offended if you ask to use it. They expect you to use a card and check yourself out. They don’t care how many are in line and have rude handwritten signs all over the store. The employees are more concerned with taking smoke breaks than actually working.
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September 2023 by Michael Garland
Be a really good place to put a dollar general,I bought 15$ worth of stuff and had to listen to the manager talking to the clerk about buying diapers and her husband being in prison for 10 min before they took my money and got home with items missing..instead of dealing with that again I went to rockybranch and re bought the items they didn't put in my bag cause they were too distracted by their conversation that should have taken place private, the manager is the one that is holding that location back ,need to be lots of changes at the Townsend dollar general...I recommend going to Rocky branch dollar general if in townsend
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August 2023 by Kenneth Webb
Easy in.amd out had everything l needed.
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July 2023 by Kaitlyn Davis
Terrible service. Manager is the worst
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July 2023 by Anonymous
Really enjoyed this place. Not the most well stocked, but employees were working hard to refill the shelves. Was able to get propane here too! Prices were 100x better than the IGA.
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June 2023 by Melissa King
The one in Walland, TN is 100% better than the one in Townsend, TN.
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June 2023 by Neal Smith
Perhaps Cathy should look into different employment. Cathy was extremely rude. Talking about how she had worked 104 hours last week. Her DM is out of town this week, but when he gets back she's going to "have a conversation with him" because she "didn't sign up to work 104 hours a week." She was extremely rude. I purchased a product that turned out to not work for my needs. I attempted to return it 5 minutes after I purchased it. Cathy refused to process a return because the item had been opened. After I found the return policy, I sent a friend in to try again. She was rude in that interaction as well. Even after being shown the return policy, she was adamant that she wasn't going to process the return. Finally, she said she would do the return"this time". If you can't do the return, you can't do the return. So, she could've all along. It's just that she was unhappy with her work situation and was wanting to be hard to deal with. I just feel like someone needs to be aware that Cathy was outside smoking and left a line at the counter ready to check out with cash (which couldn't be done via self check out) and complaining the entire time.
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June 2023 by Alpha Marz
Store manager was very rude. She is constantly closing the store early. She must be the reason they cannot keep employees. Fire her.
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March 2023 by Jeffrey Mink
World worst place bought some flowers for Valentine's day when opened them had one stem with nothing and the others were about dead they did looked good while they were wrapped up so thank you Dollar General for running a Valentine's day need to close this store it's nasty and stuff piled up in the store parking lot is trashy some one needs to take pride in this store
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December 2022 by Ronda Long
Credit cards only very very rude Manger boxes everywhere unable to find anything Manger said she was the only employee for dollar general and would not help any one very disappointed with dollar general not to mention parking lot very dirty trash everywhere Townsend should have it closed down
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December 2022 by jeff
went back andhad to change my review from a few years ago they are short staffed but they were very helpful
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December 2022 by Jacob Oliver
As a local resident of Townsend. I used to love this store but I understand staffing issues is a problem everywhere. But this store is a joke recently. It closes at 6 because understaffed, shelves are never fully stocked with what you need or wanted because staffing issues of course. Something needs to change or close the place down. As a working individual most nights I do not make that 6pm closure so instead have to drive 40 mins out of my way to go to a store actually stocked and staff. Don't waste your time on this store drive the extra 40 mins well worth it than this joke of a store
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August 2022 by Victoria Perniciaro (sexy mama)
Do not drop off anything being shipped via FedEx from this place … they are too stupid to make sure packages are actually picked up … dropped a package on a Monday and it did not ship out until Friday.. told employees missed it and forgot to give it to fedex … amazing!!!!
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July 2022 by Frederick Orcutt
Those pictures have got to be when the place frist opend.....there is sooo much trash though out the entire parking lot...there is trash on top of trash....then going into the store looks them same....you can't walk 3ft without tripping onn something onn the floor or inn the lanes...good luck seeing someone at the cash register ....I hate to say it but this place is a dump and has been for a while now....wont be back