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January 2024 by Gregory Romeo
Our 2nd time here 2 years in a row and this brought our kids - Beautiful small river front location and walking distance to so many cute local places - Wendy is such a great host - go walk to a riverfront trail or dive into the smokey mountains to go hiking along waterfalls or rivers or skiing. A relaxing sweet place.
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December 2023 by Ally B.
Our room had lots of bed bugs. When we told Wendy the response we got was "I don't have bed bugs" and she then went on to blame us saying we left the door open, which we didn't but even if we did bed bugs aren't going to just walk on in. She was very rude and dismissive. She refused to accept the fact that there were bed bugs and even asked us what our "experience" was with bed bugs. These bed bugs also appeared to be fully grown. She acted like we were lying. Can't believe the attitude of this lady. Extremely unprofessional. If you're going to run an Airbnb you should probably take bed bugs seriously.
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October 2023 by Patti Pair
Be warned, host is rude. Our stay was so uncomfortable we left early and stayed at a hotel. Host offered no full or patrial refund on this misrepresented property. It is a 2-story cabin that has been sub-divided into 8 tiny units! What?! Our door was glass with no covering allowing everyone walking by on the porch to see inside. No ability to control your temperature (remotely controlled) and we were told not to contact the host for help after 9PM nor can you check in after that time. Cannot use fireplace, no televisions at all, slow internet, bedding was cheap, bed was hard, inadequate lighting, walls were thin (we could hear every step above us and could hear them having sex!) and an overall feeling of just old and nasty, even the shower rod was rusted. I could go on about how bad it was IMO but instead I'll just issue a warning. Be very informed before you rent this place. Wasted almost $700 on 3 night reservation.
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October 2023 by Melanie Upton
This was our second time staying at the Strawberry Patch Inn. It was just as enjoyable and peaceful as it was years ago. Wendy was absolutely wonderful! Its away from the hustle and bustle but still a close drive to anywhere. Will be bringing the entire family next time!Rooms: Very clean and spacious rooms.
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October 2023 by Judy Goodridge
Best place we have ever stayed in Townsend. Clean, friendly and fun! We can’t wait to go
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October 2023 by Patti P.
Be warned, host is rude. Our stay was so uncomfortable we left early and stayed at a hotel. Host offered no full or patrial refund on this misrepresented property. It is a 2-story cabin that has been sub-divided into 8 tiny units! What?! Our door was glass with no covering allowing everyone walking by on the porch to see inside. No ability to control your temperature (remotely controlled) and we were told not to contact the host for help after 9PM nor can you check in after that time. Cannot use fireplace, no televisions at all, slower than expected internet, bedding felt cheap, bed was hard, inadequate lighting, walls were thin (we could hear every step above us and could hear them having sex!) and an overall feeling of just old and nasty, even the shower rod was rusted. I could go on about how bad it was IMO but instead I'll just issue a warning. Be very informed before you rent this place. Wasted almost $700 on 3 night reservation.
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August 2023 by Tyara Harris
We stayed for a 3 day weekend. The cabin was the perfect balance between space and comfy. We didn't use the kitchen but the jet tub was huge. There were a few rules(such as a quiet time after 9:30) but they were understandable and made the overall experience peaceful. Wendy was really nice and provided many tips on the area and was available whenever we needed help. Will definitely come back.Food & drinks: The deli restaurant next door is really good and provides a discount and to-go alcohol for guest staying at the cabin.
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July 2023 by Cassie Balentine
I booked a room for my parents here for the 4th of July week. They got to the room and it had been cleaned with something that my mother is allergic to. She was hoarse and eyes swelling within minutes. We called and spoke with the owner of the Inn, Wendy, and she would not refund us any money whatsoever. My mother clearly could not stay even one night. I understand charging for the first night, but the remaining nights should have been refunded. If we "cancel" we can be charged even more money. We are now trying to find them a place to stay. Things we were not going to complain about, but now that they have been treated this way I will address them. The temperature of your room is controlled by Wendy. You are not allowed to let your door be open. There is no TV. If you sit outside on the porch to listen to the water, the bugs will eat you alive. I would not even give this place 1 star. Wendy needs to do better. She needs to be considerate.
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July 2023 by Cassie E.
I booked a room for my parents here for the 4th of July week. They got to the room and it had been cleaned with something that my mother is allergic to. She was hoarse and eyes swelling within minutes. We called and spoke with the owner of the Inn, Wendy, and she would not refund us any money whatsoever. My mother clearly could not stay even one night. I understand charging for the first night, but the remaining nights should have been refunded. If we "cancel" we can be charged even more money. We are now trying to find them a place to stay. Things we were not going to complain about, but now that they have been treated this way I will address them. The temperature of your room is controlled by Wendy. You are not allowed to let your door be open. There is no TV. If you sit outside on the porch to listen to the water, the bugs will eat you alive. I would not even give this place 1 star. Wendy needs to do better. She needs to be considerate.
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June 2023 by Abigail L.
Initially coming into this Airbnb it was very beautiful outside by the river. Although, during check in was told about "Quiet Hours". Which is completely understandable, but was not listed on the website. These walls are paper thin , and that's no exaggeration. We had inside voice levels and still were getting called by our host telling us we were supposed to WHISPER. This place is listed as family friendly, but it is just not realistic. If you have children or a baby you will not be able to stay here at all. I believe that's why there are no televisions in this establishment, since we could hear the microwave next door to us. This place should definitely be listed as much more of a private getaway for people who want silence and no children. Now the inside sleeping is a little rough. The bed inside the bathroom is ROCK hard, and the full bed in the main room isn't much better. Along with the communication with the host Wendy is a little rough. We tried texting before arrival and didn't get a response, and had a rough start at the beginning with our check in (which was no problem at all). But definitely felt as though she is catering for complaints and trying to keep a good review online. Was a nice place overall but need a more realistic advertising online.
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June 2023 by Tracy Vetrone
Great room experience was even better we are headed back at the end of the
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May 2023 by Rachel Lay
The owner, Wendy, is the best! Due to unforeseen circumstances I had to cancel my reservation and she graciously allowed me to move it to the following weekend. It’s a serene, welcoming place right on the river. Very clean room! Perfect for a weekend getaway!
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March 2023 by Javarius Fleming
Horrible place to stay no TV no smoking around the cabin at all I felt as we were in
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March 2023 by Phillip Ward
Really nice place. Conveniently located to the park and situated on a very tranquil river.
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December 2022 by Lisa Maxwell
Beautiful and quiet. Our host was super friendly. The room so cute, the river right out your door. We plan on going back. Close to Cades Cove, or Gatlinburg. This was a perfect location.
