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October 2023 by Jim De Julio
Today marks at least the 6th time my milkbone delivery for Amazon has gone missing. Not only that they sent me a message today telling me my home was closed for business so they could not delivery. Basically someone down there has been stealing my Milkbone deliveries. I partially blame Amazon for not putting it in its own box, but I am about ready to head to the hub and demand they search every vehicle until they come up with my freaking milkbone and I want someone fired over it
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July 2023 by Willy McCoy
i've been ordering parts for my Jeep online the past couple of weeks and when UPS delivers them boxes have been opened and stuff is missing. Last time it was one of a pair of shock absorbers. Today the hardware for a tracking bar. Funny thing is that when I order from somewhere that uses FedEx, I get my stuff and usually within a couple of days instead of 3 or more. I used to have good things to say about UPS deliveries. Not so much anymore.
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June 2023 by Rosemary Fuller
Fast service and the lady that helped me was pleasant to deal with.
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May 2023 by Gordon Christopher
Purchased two items, one from California and one from Connecticut, one from California shipping ups four days later hasn’t left the state. The other from Connecticut shipped fedex , it will be delivered today. Very poor service!
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December 2022 by Ryan McAlister
Limited hours to stop off UPS. Nice staff though.
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December 2022 by Woody Tatma
This service center is terrible. Even when asked to leave packages in an easily accessible enclosed trailer the delivery person leaves packages out in the open at the garage for my dogs to carry off or to be affected by the rain which happened today. When you call the service center you get an automated computerized assistant who is of no help and no way to actually speak to a real person. Sure would be nice if they would just do what’s been asked and supposedly document at the service center.
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September 2022 by R G (Sherlock)
Absolutely horrible, tracking said my package left this facility for delivery yet I never received it...driver dropped it off at a business it seems and now I'm getting the run around trying to find it...very unprofessional. It's not hard to double check the address on a package!
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June 2022 by Karen Wright
Been waiting on a package & I checked it’s tracking it said delivered Tuesday 24th at 4pm I checked my camera for the whole day & nothing was delivered . Plus we were all home so there’s that. I needed that order for work .funny how they act like they can’t do anything about it . I have been using ups for shipping my packages but I won’t anymore.
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March 2022 by Johnny Williamson
Pay for 2 day shipping... packages get to Trenton in a timely manner, they will say "out for delivery ", then they don't arrive. Usually get them the next day or sometimes two days later. I guess delivery schedules don't matter to the local folks in Trenton.
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March 2022 by Richard Graves
Absolutely horrible, tracking said my package left this facility for delivery yet I never received it...driver dropped it off at a business it seems and now I'm getting the run around trying to find it...very unprofessional. It's not hard to double check the address on a package!
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November 2021 by Denise Bramhall
Always friendly, polite and efficient.
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August 2021 by T-Ozzy Mann
Excellent service ?
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July 2021 by Doug Dorsett
My business hours are 8 to 5, they claim to be attempting to deliver after 5. I have talked to a driver, he says he was told after 5 was ok. I never told any after 5 was okay, we’re closed. I explained this to the driver and told him where to put the packages after 5 if he couldn’t make it on time. Still no packages or notices left on my door. Can’t get a phone number to talk to anyone, just a recording. I had parts for a piece of equipment ordered that was broken. That equipment is still down due to UPS. Was told once they couldn’t just leave the packages, why not? You drop them at our home and never even ring the doorbell or knock!
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July 2021 by Denise Lynn Bramhall (De)
Always pleasant. Quick service and no problems.
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July 2021 by Chase Minton
4:30-7:00 Lady Was Extremely rude! Had to stand outside for 30 minutes because she wasn’t at the front desk!
