FirstBank
BanksHours:
340 W Lincoln St, Tullahoma TN 37388 Hours
About FirstBank
FirstBank receives mixed reviews from customers. Some report excellent and fast service, with staff described as kind, helpful, nice, and top notch in customer service and knowledge. Specific praise highlights bankers who are very helpful and who successfully assist with issues like a compromised debit card or returning lost items. However, other customers express concerns following a recent takeover. Criticisms include drive-thru staff who are not sociable, a lack of name plates, occasional mistakes on bank statements, and the drive-thru being closed unexpectedly. Some long-time customers note that service is not the same anymore and they might start looking for another bank.
Most Recent Reviews
November 2023
always helpfulalways friendlyalways answers the phone with a real person...and that's rare these days
June 2023
First, they helped me through an issue of my debit card being compromised. Second, the staff has always been top notch in customer service and knowledge, especially Melinda at the drive-thru.
June 2022
They are kind, helpful, and always nice even when they are super busy, they put the customer first and am an older lady, love how am treated, thank you so much
More Comments(15)
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