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February 2024 by Katrina L
It was interesting. I'm walking with a cane, these aisle's are not ADA accessible. I can only imagine the ?people in ♿ say. Who knows how they navigate ?. ???
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February 2024 by Red Snow
Higher prices but friendly staff that will help with anything you need
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February 2024 by Leanne Taunton
Very slow service! I literally walked out. You cannot form a line the way its set up.
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January 2024 by juliet gudka
Got a really nice green blouse and my husband got 2 pairs of slacks. Not a lot of customers though but they have 3 open registers.
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December 2023 by Teresa Vassar
My husband bought me a rose gold and diamond bracelet for Christmas
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December 2023 by Tina Shoemake
Great place to shop!
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December 2023 by Linda Guess
Love shopping at Penneys
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December 2023 by Jennifer Feldhaus
DO NOT BUY JEWELRY FROM HERE!!! Even if you have the protection plan.I received a ring for my 40th birthday in June 2023 that my mom purchased the protection plan for in case of sizing. I wanted it sized up so I brought it back in to be sized. I was told it would be at least 2-4 weeks turnaround. After SIX WEEKS when I had heard nothing and after several attempts to find out information on the phone, I finally spoke with Sidney, who is apparently the manager of the jewelry department. She said that my ring had been lost in the mail in a package with several other customers’ rings, and she “just hadn’t had the time to call everyone” yet. This was WEEKS after the package was lost! Totally unacceptable.Sidney offered a refund for my ring, but I requested a replacement ring in the size I wanted, and she stated she would order it for me. This was in July 2023. It is now December 2023 and despite multiple personal in store visits and phone calls, including leaving a message with Gwen, who is apparently a store manager, I have not received my ring nor a refund. I have also NEVER received a call back despite multiple messages being left with various workers in the jewelry department. I will NEVER EVER shop here again. I still want my ring since it was a special gift at a special occasion, but honestly this has been hell to deal with and I’m ready to just give up.**This review is being written as I sit on the phone with this specific store for the past 26 minutes with no information on my ring. I have been passed around between 3 different people with no one having answers or any clue as to what has happened.***editing to say after the line going dead between transfers and finally getting a call back from Sidney around 40 minutes since I first called the store, my ring is apparently re-ordered and being shipped directly to my house. The explanation is that my ring was not ordered in July despite being told it was because something about “funds” being released from the protection plan to allow for reordering. Why no one has called me or followed up since July to let me know this is beyond understanding.
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November 2023 by Erika Holt
Love this store but they need to do something about the line we stood in line as long as it took us to shop. And the hours they need to open up before 11 am. That's crazy!!
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November 2023 by Southern Neal
Terrible service, I had ordered 2 hoodies it took about 10 days then when I go to pick it up I was handed a package they didn’t think about checking it or anything just assumed 2 were in there and it says on the package 2 ridiculous won’t ever spend my money at a JCPenneys just awful
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October 2023 by Mary Ann Hendrixson
Awesome two ladies who checked and daughter out. Don't know their names butbusinesses need more caring people like them.
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September 2023 by Adventures Of David And Aaron
Great deals to be had while shopping for vacation clothing
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August 2023 by Linda Rose
I'm not pleased with there shoe department. They do not sell the shoes they use to have. Took kids to get school shoes and had nothing the kids liked.
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August 2023 by Barbie Nix
I found everything I needed.. I love shopping at JCPenney. I was excited to see it open, as they have closed many of their brick and mortar stores. I am definitely making the trip back..
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August 2023 by Nancy Warta
Although the clothes the nice, the cashier was very rude.