Russell Barnett KIA provides excellent customer service, with staff described as great people who go above and beyond. Customers report highly satisfying experiences, praising the team for being incredibly helpful, kind, and respectful, making them feel like a person. The process is efficient, with financing found fairly quickly and service completed in a timely manner, even for major warranty work like a full engine replacement done rapidly at no cost. The dealership earns strong recommendations, with customers planning to give continued business and stating it is always a good experience. They are considered the real deal.
Always a great experience here. Go in and ask for Jalen. Great guy, great personality, family man. Goes above and beyond to help in any way possible. I've purchased two cars there now and Jalen has helped me both times.
December 2025
I have been bringing my KIA into Russell Barnett’s dealership for oil changes, new tires etc for years and I always get the best service and everyone there is always friendly! I highly recommend this dealership!!
December 2025
Easy to find good customer service and comfort in lobby.
