Russell Barnett KIA provides excellent customer service, with staff described as great people who go above and beyond. Customers report highly satisfying experiences, praising the team for being incredibly helpful, kind, and respectful, making them feel like a person. The process is efficient, with financing found fairly quickly and service completed in a timely manner, even for major warranty work like a full engine replacement done rapidly at no cost. The dealership earns strong recommendations, with customers planning to give continued business and stating it is always a good experience. They are considered the real deal.
