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March 2024 by Brandi Stewart
I understand customer service but when I waited 7 minutes in the drive thru and 20 minutes for my food on the curb is ridiculous. Then I didn't even get my sauce for my chicken fingers. Won't be going back on a Friday
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March 2024 by Ethan Gawrys
I would leave zero stars if I could not recommended chicken is rock hard fry’s are cold funnel cake was Rock hard worst Zaxby’s I’ve ever been too apparently it won’t let me post this video, but this is what my food looked
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March 2024 by Kevin Estes
Food was good, staff was friendly, restaurant was clean. Love Zaxby’s in Tullahoma!
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March 2024 by tesha baker
Pleasant!
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March 2024 by Dereck French
Went there to pick up an extra side of fries for a friend yesterday after they told me to bring a receipt and they will give me what was missing.The manager decided to argue with me about something I knew wasn’t right. Yes I went to being profane because she kept arguing with me. I didn’t come in with any complaints or bad attitude.I was accused of trying to get free food was what the problem was and I was buying my own chicken.You don’t need a manager that will argue about messed up/ unfulfilled orders.
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February 2024 by Sonia Terry
I love
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January 2024 by Billy Ivins
They forgot whole meals from my order and told me there’s nothing they could do…
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January 2024 by Norma Brown
I give 4 stars cause it's sad they can't or won't put napkins in the
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December 2023 by Joanna Spencer
My daughter's BBQ chicken was cold..but other than that the food was
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November 2023 by Daniel Ray
My family and I used to love eating at Zaxbys. The last few times it was not good. I ordered a boneless wings and things tonight. The chicken was hard to chew and cold. The fries did not taste any better. My daughter only ate a couple of bites and threw it away. Please go back to when you guys cared about the food you put out. I hope you take this as constructive criticism.
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November 2023 by Dwayne Jones
Atmosphere doesn't apply it was to go. It was by far the best ive ever had every order was
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October 2023 by Devon Steele
I attend Zaxby regularly. I travel throughout the middle region. Mount Juliet, Smyrna, Tullahoma etc. tullahoma is by far the worse one. I ONLY get the salad and I’m only writing a review because this is now the 3rd time I’ve gone and it’s been like this. The salad is very old and discolored, the tomatoes and cucumbers are very soggy and not fresh at all. It seems that they are pre-making the salads and they aren’t made to order. I do not think it’s fair to charge individual upwards of 10.00 for an old vegetable salad. I know how it should look as well as taste and this is beyond old I didn’t even finish this one.
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October 2023 by Phoenix Shield
I can't say enough good things about Zaxby's! Every visit is a delight. The food is consistently delicious, with those mouthwatering chicken tenders stealing the show. The variety of sauces is a flavor explosion waiting to happen. The staff is friendly, efficient, and always makes me feel welcome. Whether it's dine-in or drive-thru, they never disappoint. Zaxby's is my go-to spot for tasty, satisfying meals. A definite 5-star gem in the fast-food world!
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September 2023 by Kamryn Fisher
I have never had a Zaxbys forget my Zaxbys sauce every single time I go, except for this one in Tullahoma. They even made me pay extra for one and never put the sauce that comes with the order in the bag ?
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September 2023 by Brittany Nagy
On the app, for the fries it says you can get a side of seasoning. When we got our food the side wasn't in our bag. We asked just for a single cup or seasoning. The manager then had the rudest attitude and refused to do it saying "we don't do that anymore so we aren't giving that to them". Very unprofessional and unbelievable rude. If your app let's you have a side of seasoning it's really not that hard to do. However, if you wish to not have that available at this location there's no need to be rude to the people purchasing food. Won't be back anytime soon, there's too many other food options. Shouldn't hire immature people for manager status.
