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October 2023 by lori lane
I’m a seasoned investor and had a terrible experience with Eastman. I have good credit but it took months to close on a very simple loan. I primarily blame the lack of communication and willingness to get the loan done in a timely fashion on the loan officer! So many other issues as well! Don’t waste your time with this company.
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September 2023 by Steven Foulks
This place use to be good but I had some overdrafts took out went to there office. Tried to resolve it they kept taking them out after the fact. I told them not to draw out of that account. Took my paycheck to settle it. There thieves.
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August 2023 by Chris Ferguson
This credit union is holding my title hostage. I moved to Florida and have been trying to switch my registration since APRIL. We sent a letter to ECU explaining exactly what was needed and they’re doing nothing. They sent inadequate documentation in June which the dmv let them know what was needed. My registration is now expired and I can’t do anything about it because ECU can’t figure out how to send my title to the DMV. I call them every 2 weeks and somebody new answers the phone and has no idea what’s going on and basically says they don’t know what to do. If a manager see’s please to god figure out how to get my title transferred so I can actually drive my effing car
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July 2023 by S S
I bank here, and they helped me digitize the envelope budgeting system with my jobs Direct Deposit by having several bank accounts. Each named for Food, Gas, Saving, etc.By using their amazing banking app, I can budget on the go and I never have to go inside! I used to clean this bank with a cleaning company I worked at years ago. Very nice, day or night!Also a great way for tellers to meet their quota. They will offer you a debit card for each account, too! I choose to just move the money around online so I don't forget a card.When I spend money from my checking on gas, I move the same dollar amount from my Gas account to my Checking. That way, any Automatic withdrawals for Xbox Gamepass, Life360 Family Tracker, or Kami Home Security System do not put my account in the negative.
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July 2023 by Jamison Broyles
It was a great bank to do business with when they first opened in our area. Now they cause more problems than the local monopoly banks. I guess they did what they did to acquire customers. It's gotten to where u have to wait 9 to 11 days on a payroll check to clear so I'm gonna start banking elsewhere. I noticed the change the last time I went to get a loan about a yr ago and had to go with another bank bc ecus britches had gotten too big. Appreciated you all while u were trying to get established but since then it's the worst bank in the area, according to myself and 10 plus others. I don't think they'll make it very long in gville.
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May 2023 by Teresa Phillips
I stopped in the drive thru to change a $100 bill into smaller denominations. Was then informed I had to have a account there just to make change. No account no change. When did it become a hassle in this country to carry cash.
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April 2023 by Damion Daly
My Experience with Eastman Credit union has thus far been a good one. However, when I went to this branch to cash my check on a Friday a few minutes before close one of the employees locked the door in my face as I was headed in without so much as saying a word. I understand that it was Friday and everyone was ready to go home but, one could at least acknowledge a customer standing on their doorstep. Even if it is to just say that you are closing.
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April 2023 by Donna Lee
Always helping my banking needs. Very good when someone hacking your bank account. There right on it.
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March 2023 by Marie Warnke
Absolutely love ECU. If I have questions they are quickly answered. Have worked with Collen S. recently on two loans. She was the best ever. Loan process was quick and easy. I wish I could do an employee review because I would give her 20 stars if I could.
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December 2022 by JamesEnigmatic
The people here are always very nice. I think their auto loan process is the best in town.
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October 2022 by Karl Peter (KP)
Full service credit union. Always friendly and efficient customer service.
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September 2022 by William Branch
Have had 3 in person interactions with this bank and not a single one was positive from opening bank to someone stealing money out my account and them taking it back out without ever following up or doing anything to find the thief waited and still waiting on a response on a loan for a vehicle have not a single good thing to say about this entire bank
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August 2022 by Andrew Lee
Just opened the account and twice now it has prevented me from using my money in less than a week. Also you can only deposit checks on the app after 60 days and after 6 months you can put deposits in the atm. Definitely hard to bank here.
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January 2022 by K Eastn
Greeneville Eastman Credit Union employees are the friendliest, most professional people I've ever banked with. Drive thru employees are so nice and sweet. Some even address me by name without even seeing my bank ID making it a nice personal experience ! I have no .issues or bad experiences with them at all.
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December 2021 by Dianna Shelton
I Am disabled And still waiting for my monthly Check due to Eastman Credit Union Employee typing an extra "0" in my bank account number. I don't know when I'll get my check!!!!!!!!!!!!!!!