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January 2024 by Hope Donaldson
Spoke to Vivian, very nice and helpful after being so shook up.Was able to get my car out.
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September 2023 by Sean Hughes
I watched one of their drivers come through the tale of the dragon yesterday. That man has bowling ball size balls. The rollback was faster than the cars. You aren’t paying him enough.
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August 2023 by Newell Haven-Harrill
I had my car towed to thier lot after it was totaled in a wreck. I went yesterday after work, but got there 15 minutes before they closed and the driver was on a call. I notified the company I was there and spoke with Jeran. He was off work, and still took the time to come to the lot and allow me to get my stuff out of my vehicle before insurance took control of the vehicle. I have always used Butler's for my towing needs. I will always recommend them to anyone. Keep up the awesome work and thank you all for what you do.
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August 2023 by Stephanie Mashburn
Thank you to Jerry Butler and James Crooks for their excellent and calming care you took of my husband and the other driver today. You both are considered lifesavers in my book. Keeping the area safe and providing excellent care. 5 + stars Stay safe.Service: Special vehicle towing
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August 2023 by Newell Haven-Harrill
I had my car towed to thier lot after it was totaled in a wreck. I went yesterday after work, but got there 15 minutes before they closed and the driver was on a call. I notified the company I was there and spoke with Jeran. He was off work, and still took the time to come to the lot and allow me to get my stuff out of my vehicle before insurance took control of the vehicle. I have always used Butler's for my towing needs. I will always recommend them to anyone. Keep up the awesome work and thank you all for what you do.
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June 2023 by Jenn23
Son was in an accident and they assisted on tow service. Dispatcher, driver and staff all very friendly and helpful. Highly Recommend if need service in are. SUPPORT LOCAL OWED!!Service: Special vehicle towing
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May 2023 by Patrick Weeks
Have unfortunately had occasion to call for their services a time or two.they were always prompt and reasonable.
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February 2023 by Leslee T Alexander
James was prompt and courteous, helped us out by towing our vehicle off the mountain and to our home in Maryville. I definitely would use Butler’s again!
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February 2023 by Paul Breeding
James was excellent. A pleasure to work with, very careful and pleasant. Good sense of humor.Service: Car towing
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February 2023 by Tim Evans
Must be good, all drivers to busy on long haul pick-ups. Called H&H for good service and on time pick up ??
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January 2023 by Shawna De Busk
Extremely expensive! Crooks! This was two days after Christmas, as well. The Blount County Sheriff's office uses them. Our car slid off the road on a snowy day into an 8 foot ditch with a small crick. All wrecker companies were busy, because of the ice. We came back several hours later to meet our wrecker and the car was gone. The sheriff's department had had it towed "due to it being in the creek." Slid off the road at 4:00 pm, it was towed at 6:30 pm, then the next day at 1:00 pm we were paying Butler $843.00!!! I couldn't even tell what all the charges were, the handwriting of the person was horrible, although part of it was for them to tow it to my mechanic since if I got someone else to get it the next day, I would have had to pay another night's fee. Awful business!Service: Car towing
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December 2022 by Nicholas f
Straight up liars, lied to me and my state farm agent. Me and my agent were going back forth trying to pay to release my car from their lot that was hit. They strung this ordeal out an extra two of pay for them. It was disgusting and unprofessional of the business, luckily I stayed on top of it and got it caught early.
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December 2022 by Justin Strecker
Had a tire blow out. Called Butlers & James the driver was there so quick. Even as he was expertly loading my truck he was making sure I was safe where I was on the side of the road. He was so efficient & great at his job. Even had good conversation on the way to the tire shop. Thank you James & Butler’s!!Service: Car towing
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October 2022 by The Jessie Channel
I wanted to once again thank Corey for helping me. Had a bad wreck up on the dragon. Car over the bank and down close to 80 ft. Corey was super awesome had the right rig to get the job done. Thank you and thank you again.
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October 2022 by brandy jett
Thanks to Corey for helping us get to the mechanic and on the way home. He was fast, efficient, and friendly!
