Advance Auto Parts is a reliable and customer-oriented business, according to the reviews. Customers praise the excellent customer service they receive from the staff, who are described as "nice people" and "very kind and professional." The business has been able to assist customers with various auto-related needs, such as battery replacement and wiper blade installation. While there were a few issues mentioned, such as discounts not being applied correctly, the overall sentiment towards Advance Auto Parts is positive, with one customer even suggesting that a supervisor deserves a raise for his consistent helpfulness.
I had a terrible experience with customer service with Danielle. I spoke with Greg and he fixed and we left happy. Greg u know how to treat your customers and make a bad experience turn around. Ty so much for handling situation.
June 2025
Christian helped me find and install a new battery for my car with excellent customer service. Thank you for everything! It was a pleasure and so relieved to have my car fire right up again.
October 2024
Great gal replaced my battery corporate not so good. Battery isn't included in discount for ordering online .. no core charge ever received.