“12/09/2023Shout out to Perry Cox at Advance in Waverly who saved the day! My kids were with their dad on the way to an auction in a vehicle that he had just fixed. On the way, the vehicle shuts off and come to find out the starter wires ruined a brand new battery. He dropped EVERYTHING & brought their dad all the tools and a new battery on the side of the road , without him even having a commercial account with them! It’s rainy & windy, but thankful he showed up without hesitation! ❤️”
“Tonight was saved by the two best sales associates I’ve EVER had in 53 years. The brakes I bought at Camden didn’t have the hardware included as stated. Camden had sold out of the brake pads I had. Drove to Waverly where Heather S. And Kim literally checked four boxes exactly like I had bought to discover manufacturing company had left the hardware out of ALL OF THE BRAKE PADS. They were sold out of the extra you could buy to go with brake pads. These two ladies confirmed they did not have brakes to replace the ones I bought of better or lesser quality. They called Advanced Autoparts for me and had them price match plus make sure EVERYTHING was in the box and waiting on the counter. I sure hope the managers let these ladies know they saved the night for us as my significant others f-350 dually literally had a brake pads fall over driving abd stranded in Benton County. So I drove from Paris to help and then to Waverly and I was so blessed to have these two ladies take my problems and resolve them as if it was them stranded and stressed out. They are 10 on 1-10 scale. Perfection and Autozone should keep these ladies and use them to train others. Huge thank you to them for being busy yet juggling chainsaws wide open lol. ? Hope they get a bonus or recognition for such above and beyond personal treatment. They don’t know me from anywhere but treated me like family.”
“I wanted to share a story about this company. My son & husband were traveling to Tennessee for business and their truck broke down on side of road. They were unaware of their surroundings so they called a tow truck and called a known name auto parts store to get the part. They bought the part from the auto parts store but that store would not allow them to use their tools (as they advertise) they went across the street to D&C and reluctantly asked if we could use their tools as They had no choice they were far from home and didn’t have tools in truck And a side note we would have bought part from D&C but we didn’t know of them until we got to their location. They not only allowed us to replace a wheel bearing in their parking lot but where also gracious enough to let us use their tools. There are still good people in this world and this company went above and beyond to help total strangers and didn’t charge us a dime!! We are so grateful for your kindness, grace and generosity! Use this small business every chance you get, they are obviously very good people, who are kind and have integrity. Thank you again for helping my boys!!”