Victra, a local Verizon Authorized Retailer in Waverly, TN, focuses on providing excellent customer experiences. The store offers a wide range of wireless devices, including phones, tablets, and accessories, alongside dedicated customer service. Reviewers consistently praise the staff, particularly Steve and Stephen, for their exceptional service. Steve is highlighted for his hard work and ability to handle multiple customers simultaneously, always maintaining a positive attitude. Customers appreciate his effort to find the best deals and solutions, even going the extra mile during complicated situations. Stephen is also noted for his helpfulness and willingness to assist beyond regular duties. Overall, the team at Victra is recognized for their knowledge, courtesy, and commitment to making every visit enjoyable.
I’m very pleased with the experience and help from the ladies at Verizon…… I try to be as simple as possible…… I switched to a iPhone and yes I’m very lost. The ladies at the Verizon store were very patient and polite.
April 2025
She was great help me with my phone she got the job done I think her so much
May 2024
Steve was great! Patience and very helpful. Good all around experience.
