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December 2023 by darrell lassiter
So glad to have these people take care of my financial needs. They treat me like family!
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September 2023 by Evelyn Dickie
This has always been my father's bank and it's been had several names but the latest is the name above an my dad passed an left me a lil money an I stayed with this bank 2 get a checking account and everyone is so helpful and nice an I feel like it was a good decision
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October 2022 by jason broadway
Always great service with a smile thanks
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September 2022 by Bill mcknight
Very nice management and staff. Have always liked their tellers more than other banks in White House.
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February 2022 by Randee Warga
My debit card was locked from unusual activity so I went in.Very helpful and friendly. Easy to talk to and ask questions, she made sure everything was perfect before I left.
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December 2021 by Ivan T
Great staff with better management, they all make you feel so welcomed on every visit . This branch is the only one to go towith great customer service (sadly I can't say the same to the branches in Madison and Nashville)
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September 2020 by Kimber Dills
Mr. Bass at the White House TN location has been exceptional to work with. He has helped a first timer navigate the vast details of completing estate paperwork and when he didn't have the answer, he took the time to find out. His customer service is outstanding!
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February 2020 by Lisa Marie Peterson
Awful I have been with this bank through four different owners, Do not use their bill pay system, they take the money out of your account and it shows on your statement that it’s been cashed only to find out checks are not received. When I asked the bank to help me they give me a toll-free number of people who don’t speak English SHOCKED The new services are absolutely awful
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February 2020 by Lisa Marie Peterson
I have been with this bank through FOUR different owners I am so SHOCKED by their AWFUL, unconcerned Customer Service. DO NOT USE THEIR BILL PAY The Money is taken out immediately HOWEVER checks have NOT been rec'd! And they wont lift a finger to help you get your money back.... AWFUL
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May 2019 by Tracy Glover
Today I went to make a deposit since I was in White House. I drive up to the window. A teller was there but she took several minutes to even acknowledge I was there. Then she told me It would be a minute and just walked away. After A couple more minutes another teller came and said hi and took my deposit and said she would be right back. Finally the first teller came back and said " she got you taken care of". A 3 minute transaction took 10 minutes. This is the 2nd time, I have had a negative experience at this branch. I went in the bank last time. 2 tellers were helping one customer. They didn't even acknowledge me. My son was small and throwing a ball around. They didn't even look up, I walked out. I went to the branch in Portland. They always acknowledge you and are very nice.
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April 2019 by diane tweed
Such wonderful employees. They are very helpful especially Ms Mika and Brittney
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December 2018 by Jacob Cassetty
Very poor customer service.
