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July 2023 by LuAnn J.
Rude employees, not thoroughly trained. See review of 7/22/2023 posted by me. Just remember, people like me will not frequent your business, and will drive to Target in Hendersonville, where things are neat and well organized. If there was an option for half a star, I'd use it. Buh bye, now.
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June 2023 by Brittany C.
Best experience with Walmart tire center! Johnny and his crew got my flat tire patched and or me back on the road quickly. I would highly recommend it!!!
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February 2022 by Charles M.
This place has nobody in charge, and not enough people working, no help no where in the store. Bugs in the food containers in produce area. Employees in the break room, more then on the floor. No telling how much they lose out the door.
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October 2021 by Ctt 3.
This has to be one of the worst stocked Walmarts I've ever seen! I haven't been to the Springfield Walmart in a few years and had to go yesterday and was blown away how good it was stocked and how many more choices they had than the White House one.
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September 2021 by John H.
The Walmart White House store is not stocked well enought to be called a grocery store, dry goods, or even a discount store. It is disappointing to go in week after week & the shelves are practically empty. The freezer & cooler sections are the same. We have talked to people that have been employed at this store since it opened and they too say they haven't seen anything like it. This store has gone thru several managerial changes but it has only gotten worse. If this is the best the largest retail company can do, close it and let someone come to this town that can do better. This isn't just our family's feelings it is community wide.
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May 2021 by Quentin D.
Walmart's customer service is getting worse day by day. Ordered a laptop online and it stated I could pick up today and then when I purchased it changed to pickup tomorrow. I needed the laptop tonight. So I went to the store before it was 8pm and tried to pick it up and they would not let me pick it up. The dept that does the pick up told me they couldn't see my order that I purchased yet, I provided my name and order number and she couldn't see it. Yet she told me I could cancel it and once they see that I cancelled it they can refund it. I walked back to the electronic dept and purchased the last one they had in stock, which by the way would have been the one I purchased online. So not only would I have had to wait until tomorrow, tomorrow it would have been sold out and not available because I purchased the last one in stock when I went back there to get it myself. I cancelled my online order while in the midst of purchasing in store. Amazingly enough my online cancellation order was already processed before I left the store and refund was already being processed as well. So to me that meant they saw the order in the system and just did not want to help because it was close to 8pm which means they were about to close the pickup dept. They could have simply picked the order or allowed me to keep the original online purchase instead of the whole purchase it again fiasco. Customer service is no longer a priority in Walmart.
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March 2021 by Angie Y.
Never any checkers!!!! They never have anyone working registers! It's absolutely b******** Horrible management. You just can't just have only self check available and no one working registers or bagging. What happens when someone has a grocery cart full and a baby and a toddler on their arm. Sucks for you!
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July 2020 by Ashernaterer ..
Customer service staff is beyond rude (except for the one customer service manager guy). Everyone acts like they hate their job and your request to return a bag of coffee is beyond their capabilities or their time. They never issue returns to you credit card; only Walmart gift card or cash. Good luck getting anyone to answer any phone lines when you call!!
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February 2020 by Kal L.
(This one star is directed to Krystin, not necessarily the whole store, I feel it would be unfair to judge the whole store. Its people like this that ruin it for everyone. I would recommend firing her because she is not worth retraining in how to treat customers, I am sorry to say.) I had some returns and was treated terrible by Krystin at customer service. Was asking questions about returns, it turns out she was flat out lying, was asking where it was posted, she slams down my license and walks off, I asked what happened to customer service and she walks off saying as she has her back turned and hand in the air that there is no customer service here today buddy. All this negativity bc I ask questions. This girl doesn't need to be in customer service with the way she acts. I had 2 managers come up there to customer service to find out what was going on and help me. Explained it all to them, and they never heard of the things that girl was telling us about returning items. Took the items and returned them with no problems, said that she would be turned in to the main manager about the way she acted. The managers that was very understanding and a great help were Tanner and Keoree. Good Job
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May 2019 by Jacob L.
I could change all 4 tires and my oil before these jokers could fix a flat. Took them 1 hour and 15 min. Ridiculous.
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October 2018 by Ash B.
Absolute worst Walmart I've ever been to. Will never shop there again and I live right next to it.