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February 2024 by Dale W.
This absolutely the worst pharmacy I have ever dealt with! They take about 30 minutes per customer and rarely get my prescription right when I use their website!
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February 2024 by J
Unfortunately Walgreens is the only physical pharmacy my insurance covers that isn't a mailing service. I will cancel scripts in the app, I'll cancel them online (which NEVER shows the same information even though it's the same account) within an hour of being sent in and if I send my wife there to pick up my meds A FEW DAYS later they will sell her all the meds plus the ones I cancelled DAYS earlier. Then I'm told they can't refund it or credit it once dispensed. Sorry excuse for a pharmacy, if I cancel a refill days earlier it shouldn't be ready for sale several days later.I spoke with someone who claimed to be the manager and they looked at my profile and saw where they received my order cancellation right after it was sent in and that it was still filled and paid for several days later. Clearly admitted to the problem but refused to accept responsibility or fix it. This isn't just about my wasted money on a refill that my doctor changed, it's wasted meds that I'm stuck with disposing of when someone who could've actually used them doesn't get them now. Such a wasteful world we live in. Unnecessarily wasteful and completely preventable.
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January 2024 by Evelyn Dickie
Walgreens is great. They always have been and always will be... My favorite drugstore!
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December 2023 by russell belcher
Awesome
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December 2023 by Leigh E
If I could give this pharmacy a negative 5 stars I would. Waiting over 40 minutes for prescriptions with a line of people behind me- scrips that are ready mind you - is ridiculous - then the cashier doesn’t place my card in the bag and it falls out in the drive through- such lack of competince. Do better.
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November 2023 by Elvira Miranda Miranda
The lady at the pharmacy had a horrible attitude. It’s was the heavy set white lady that works at night. I went in there 10-24-2023
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July 2023 by Jambisket
This is a really busy drug store, but there’s a girl that works there named Trinity that helped get through the process of getting my prescriptions. Thank you.
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May 2023 by Amber Hosale
Okay so I just left Walgreens! Worst pharmacy EVER!!!! So I waited in line the poor little girl bless her heart was working window and she she did acknowledge me and then she got the most. Complicated prescription fill while she was working on that the actual pharmacist black headed lady with too much fake tan rubbed on refused to help her. Saw me standing there and yet kept tapping away on her computer. The most unprofessional ridiculous place that I've ever had to deal even worse than Kroger and that's saying something! Terrible!
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May 2023 by Ashleigh Lygon
Review of PHOTO center. We went there to get passport photos done and one of the photos would be with a 3 year old. Pam, at the photo center was very nice, calm and easy to work with. She was very attentive to the little one and patient. I have used this photo center several times and the staff have always been very nice. I have no complaints. As for the pharmacy, folks wake up the insurance industry has made the pharmacy industry a joke in and of itself. I can't even imagine working in that industry right now and whatever you are experiencing with the pharmacy and it's staff, please look in the mirror and judge yourself, it's not their fault.
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February 2023 by Alex Price
The techs are typically kind and timely when I pickup my prescriptions. The issue I have with this pharmacy is there is always ALWAYS at least a 20 minute hold to get through to them on the phone. Always. Any day. Any time. It almost seems like there is something wrong with their phone line, or they’re leaving it off the hook, bc there is not even that many people in rural White House to be on the phone with all the time. The robot voice machine also glitches consistently, which it then “connects to a member of staff”…which leads us back to the original issue of always having to wait on hold just for the simplest of refills. Very irritating and I will most likely switch pharmacies bc of this.
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February 2023 by Peyton Miller
Terrible staff told I would be able to pick up my prescription soon as they open got there they told me it would take atleast 3 or more hours if not longer
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January 2023 by George medley
Terrible pharmacy, doped off a prescription at noon, said they would have it ready in a couple of hours. Go back after work about 5, and they tell me my insurance will not cover it. They said I would have to call them and have them call my insurance. Ok, well, how if I just pay for it? Oh yeah, we would have to order it also!!! Why the heck didn't someone call me before my doctor closed and let me know all of this? They just don't care. I'm done with that place.
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December 2022 by Rani Ramisa
I have been using this location for years and it was impeccable. However now it’s awful!!! The absolute worst pharmacy techs ever! It’s always a different story on a different day depending on who you speak with. Emily could really use some training in customer service! Her mouth is reckless and really needs to think before she speaks. Their app allows me to order my medicine, and tells me the prescription is ready. Then when I get to the store it’s not available. Yet I receive numerous texts that it’s ready. Walgreens get it together.
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October 2022 by Melanie Kie
Went from the best pharmacy to consistently the worst in White House. Called in, was screamed at and hung up on. Then went to the drive in to wait an hour just to be told that they didn't have my prescription after being texted my prescription was ready.
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October 2022 by Joey Long
Snagged a couple of nice hoodies at buy one and get the other at half price.