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September 2023 by Verna W.
They play a political TV station in the lobby. I'd love to switch banks but I'm old and don't know where to start with all the automatic withdrawals and deposits. Any business playing politics is WRONG. Why not have the weather station or HLN.
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June 2023 by Jeannine B.
I I could give a minus.. RUN Said they would help you when a scammer attacked you Nope.. they will open you up another account, and then shut you down a few months later for ,," fraudulent activity" After you set up bill pays so you are left with returned fees, but after they get the monthly fee. I plan on filing with FDIC for this is the worst bank I have felt with in 40 yrs. They will block your debit code and send a fraud alert confirmation about buying gas at 10 pm the next morning. The worst bank ever and I will let be telling everyone.
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December 2022 by Joey Potter
It has went straight to the dumper since new staff is ther kourtney was great id give them a negative 5 if i could the one older lady keeps stopping my card cause we had issues and now none of my family had xmas and power is getting shut off and well ve freezing i think they should be responsible for reconnect fees and the trouble they have cquse ne and my family. Get old staff back but idc im closing my acct and going to tva im a 10+ ye member and they was great now they suckkkkkkkkkk.
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November 2022 by AJ S.
Unprofessional rude and I will never bank with this particular bank and will pull out all of my bank accounts
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July 2022 by Charles Black
I love this location. Fast friendly informative visit every time
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November 2020 by Eddie Woods
Excellent Bank...... with great incentives... no one unnecessary fees...... Knowledgeable employees!
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July 2018 by Mike Shoemaker
Excellent bank, really like this bank, think you will too!! It's five star all the way!!
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June 2018 by Tim M.
Time to look for another bank. It used to be if you were overdrawn in one account, you could transfer after hours on the same day from another account like the savings, and you wouldn't be hit with an overdraft fee. But starting just recently, they now hit you with an overdraft fee anyway even if you have money in their bank and transfer it the same day that your other account goes in the red. for automatic payments like our car payment that never seem to come out the same day every month, it makes it hard. Also if you use a debit card and they put a hold on extra money like a hotel or gas station sometimes does.
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May 2018 by Patty Buell
Never banked their
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January 2018 by Sarah Carter
They have the friendlest, and most caring staff. I love going here! They are always in a first name basis with all members, and always treating you like family. Courtney is the best!